GM Warranty Administrator

Your duties will include:

Processes warranty claims on a timely basis for each franchise or distributor. Processes all warranty paperwork to ensure proper documentation. Verifies criteria required by factory or distributor. Reconciles all warranty receivables with payments through the appropriate accounting schedule. Posts credits on computer. Resubmits all rejected claims promptly or receives authorization to write them off. Follows up on payment of outstanding claims. Tracks warranty parts by tagging with repair order number, date of replacement, and date on which part may be disposed. Arranges for parts to be shipped to the factory or distributor, or to be scrapped. Files and maintains all service records as required by the warrantor. Keeps informed of all factory recalls and bulletins. Assists with body shop warranty claims as needed. Assists with the cashier and telephone operator duties as needed. Assists with any clerical needs as directed by the fixed operations manager or the controller. Maintains a professional appearance, a neat work area and reliable attendance at scheduled shifts. Performs other duties as assigned. Other duties may be assigned by Fixed Operations Director.

You must hold the following credentials / experience:

Reliable, motivated and driven to beating manufacturers standards for warranty claim processing and claim payment.

Continuously looking to learn and use new skills.

Value a strong team-based workplace.

Flexible, patient and calm when working in a fast paced environment...

Focused on meeting goals and targets.

To succeed in this job, the following experiences and skills are required:

High School Diploma or equivalent.

Strong attention to detail.

Strong interpersonal skills with ability to build a team and work as a team.

Previous experience in the automotive warranty claim processing. General Motors experience a plus.

Current, valid driver’s license and drug free.

All sides of the business (Advisors, Inside Sales, and Technicians) are equally important which can lead to bigger opportunities!

With my Industry Leading Clients, you’d be provided with a great place to work—competitive compensation, a manager with a large support network, and the chance to learn and grow.