Administrative Assistant

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

Job Description

Associa is hiring a full time Administrative Assistant to support its community in the Washington, DC area.

Daily responsibilities:

• Back office Administrative Assistant role to support GM and Facilities Manager with all correspondence and communication to homeowners, committee members, and board of directors.
• Type and format correspondence.
• Report and track information.
• Issue key fobs, parking passes, and pool passes.
• Manage phone calls and emails.
• Respond to requests and inquires.
• Enter and update community and member information in the database.
• Notify homeowners via BuildingLink software of maintenance issues and updates, s.a. water shut off, pest control, window cleaning, parking, storage, etc.
• Send out HOA violation notifications to homeowners.
• Manage and order office supplies.
• Review AP invoices and process AP.
• Issue refunds, imbursements, and wavier requests.
• Assemble documents for board packets.
• Other duties as assigned.
  
  

Pay rate: $28-33 an hour.

Requirements

• Highschool diploma or GED is required.
• 2+ years of administrative experience in an office environment.
• HOA/Condo Association experience is preferred.
• Customer service driven, team oriented, and collaborative.
• Excellent communication skills (written and spoken).
• Ability to work proactively, prioritize tasks, and meet time sensitive deadlines with attention to detail.
• Experience utilizing BuildingLink software is highly preferred.
• Well versed in MS Suite (Word, Excel and PowerPoint).
  
  

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.