IT Delivery Manager

We are looking for a Manager IT Delivery who will lead Project Managers, Business Analysts, Delivery Architects, and Engineers to implement new solutions on Microsoft Azure, including the following areas: Customer website, Salesforce Service Cloud, AI, ODM, and others; additionally, keeping existing business applications reliable is a core responsibility. This associate's experience should involve a mix of technology and business across the IT Lifecycle – exploration and analysis, design, architecture, envisioning and planning, development, QA, deployment, and management. This position will be based out of our Deerfield Beach office in Florida.

Responsibilities

Accountable for the IT-related activities for the implementation of Azure components, involving definition, development, maintenance, and operation of systems, as well as for maintaining the area's technological level to date

Implement capability/value stream technology strategy

End-to-end delivery of sub-capability initiatives

Manage a diverse portfolio of products, projects, and enhancements to meet the technology strategy

Serve as an escalation point for issues and risk management

Ensure all delivery methodologies (projects/products) in the area are working efficiently and delivering value

Lead and coordinate the day-to-day work of project managers, business analysts, developers, architects, data engineers, QA, and on/offshore vendor teams to achieve high levels of utilization, integration, and quality solution delivery

Lead the team, providing opportunities for development and engaging with cross-LOB COE teams based on areas of responsibility (devcc, QA, etc.)

Responsible for technical solution delivery for a portfolio of application development and data analytics solutions projects, including responsibility for managing the end-to-end solution delivery lifecycle (estimating, resourcing, design/build/test sprints) that produces high-quality custom solutions.

Monitor and manage IT-related costs for a BU capability area

Manage talent within the capability team

Conduct demand management, capacity planning, and resource management for capability areas

Vendor management including statements of work and negotiations

Implement information security and enterprise technology solutions

Qualifications

BS/BA/MBA Degree

Must have at least 10 years of experience in technology, with significant experience in solution delivery

Strong experience in planning/estimating, resourcing, and coordinating solution delivery across teams comprised of internal staff and vendor staff, with resources spread across geographies (on/offshore)

Must have a minimum of 5 years of experience leading application development teams, with technical knowledge in modern cloud-based application development platforms, processes, and tools

Deep Microsoft Azure experience

Must have experience with agile methodologies, preferably SAFe

Ability to move between high-level architectural review/design and the "roll up the sleeves” level of doing all phases of an application delivery project

Experience participating in functional design, configuration, and process alignment with a detailed understanding of Supply Chain and Manufacturing concepts and general module functionality

Microsoft Azure certifications and Artificial intelligence experience is a plus

Excellent interpersonal, verbal, written, and presentation skills

Experience in forming and directing virtual teams and collaborating across large, matrix organizations - Proven record of delivering business value from IT

Ability to provide a trusted voice at the decision-making table

Fast learner/self-starter with an entrepreneurial work ethic

Effective listening, communication, and great analysis skills

Ability to manage time effectively and adapt quickly to changing priorities

Marketing and customer care experience a plu