Procedural Scheduling Coordinator

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At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

At Novant Health, one of our core values is diversity and inclusion. By engaging the strengths and talents of each team member, we ensure a strong organization capable of providing remarkable healthcare to our patients, families and communities. Therefore, we invite applicants from all group dynamics to apply to our exciting career opportunities.

Summary

The Procedural Scheduling Coordinator (Level 2) is responsible for scheduling patients for a specific department(s). The position has significant communication requirements with practice offices. The job requires excellent communication skills to build collegial relationships with physicians, patients and staff. The position also requires interaction with physician offices to proactively drive business to the hospital.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High School Diploma or equivalent, Bachelor’s Degree preferred
• 2 year scheduling experience (or related)
• Intermediate knowledge of medical terminology preferred
  
  

Knowledge, Skills And Abilities

• Excellent planning and organizational skills, ability to handle and prioritize multiple tasks
• Ability to work quickly and under pressure
• Team player, willingness to help others
• Excellent telephone and communication etiquette, including listening skills
• Ability to be proactive, foresee problems and identify solutions
• Alertness and adaptability to change in a situation
• Punctual and shows a responsible and dependable pattern of attendance
• Understanding of clinical terminology
  
  

Novant Health is an equal opportunity employer and conducts all human resource practices in compliance with federal, state and local civil rights and employment legislation. Accordingly, Novant Health considers all applicants for employment equally, without regard to race, color, religion, sex, national origin, age, disability, veteran’s status, marital status, sexual orientation, gender identity or expression and provides them with an opportunity to progress in the organization consistent with their skills and interests.

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