Patient Service Specialist
Cleveland Clinic
Date: 3 hours ago
City: Cuyahoga Falls, OH
Contract type: Full time
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.
Cleveland Clinic’s Stow-Falls Express and Outpatient Care provides a wide range of services to the communities in and around Cuyahoga Falls. Some of this center’s specialties include allergy and immunology, autism services, cardiology, dermatology, family medicine, neurology, pediatrics, pulmonary, rehabilitation, sleep medicine, spine health, urology, express care, laboratory and mammography.
A caregiver in this position works days/evenings/nights/weekends from 8:00AM – 5:00PM or 11:00AM – 7:30PM.
A caregiver who excels in this role will:
Physical Requirements:
Cleveland Clinic’s Stow-Falls Express and Outpatient Care provides a wide range of services to the communities in and around Cuyahoga Falls. Some of this center’s specialties include allergy and immunology, autism services, cardiology, dermatology, family medicine, neurology, pediatrics, pulmonary, rehabilitation, sleep medicine, spine health, urology, express care, laboratory and mammography.
A caregiver in this position works days/evenings/nights/weekends from 8:00AM – 5:00PM or 11:00AM – 7:30PM.
A caregiver who excels in this role will:
- Provide a comprehensive, proactive and “Patients First” experience for patients and visitors.
- Investigate, triage and resolve patient issues using the established HEART model.
- Create a welcome and professional environment, interact with patients and ensure stellar patient experiences.
- Perform patient registration, visit preparation, telephone triage, insurance verification, co-pay collection, patient and record tracking, scheduling, arrival and/or departure desk activities and screening and scheduling of interpreter services.
- Enter and maintain confidential patient information.
- Recruit, enroll and educate patients on MyChart and Appointment Pass.
- High school diploma or GED and two years of experience in patient registration, appointment scheduling, insurance processing or customer service OR an associate’s degree and one year of experience OR a bachelor’s degree.
- Knowledge of medical terminology.
Physical Requirements:
- Dexterity sufficient to operate a PC and other office equipment.
- Requires extended periods of standing, walking or sitting.
- Good visual acuity through normal or corrected vision.
- Must be able to navigate various locations and function in a fast-paced, hectic environment.
- Ability to lift and transport up to 25 pounds.
- Follows standard precautions using personal protective equipment as required.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Director of Engineering, Vinyl & Metals
Associated Materials,
Cuyahoga Falls, OH
1 week ago
Director, Product Engineering for Vinyl & MetalsSince 2022, Associated Materials / Alside has been undergoing a transformation to maximize our potential through investments in people, operations, and brands.If you want to be part of a company where your ideas and input are more than just encouraged--they are valued--this is the place for you. At Associated Materials / Alside, your contributions...
Education & Development Manager
Western Reserve Hospital,
Cuyahoga Falls, OH
1 week ago
Job DetailsDescriptionResponsible for the oversite of instructional design, technology and learning services to support organizational education and development initiatives. Oversees community learning programs including Experiential Learning and external partnerships. Responsible for the management of the education function and department employees to provide effective education services to improve employee knowledge, skills, and attitudes with the goal of increased productivity and performance...
Patient Financial Services Coordinator. 40 Hours, 8:30a-5:00p
Western Reserve Hospital,
Cuyahoga Falls, OH
2 weeks ago
Job DetailsDescriptionExtensive utilization of the various system tools available to ensure accurate and timely patient financial information is in place. Collects and verifies demographic information, insurance coverage and referring physician data for the service line. Provide financial counseling services to patients. Works with insurance companies to ensure proper and timely payments for all related service line services and acts as...