Loan Processor

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture.

A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You’ll get unwavering support from all departments and total transparency from the top down.

CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program.

Position Overview

The Loan Processor is responsible for processing loan applications in compliance with mortgage lending and applicable investor guidelines. This role performs duties such as analyzing the loan application, assessing creditworthiness and the likelihood that a loan applicant will be able to repay the debt, analyzing the AUS /guidelines as they pertain to the loan product and sales structure, reviewing title commitments and fees, and ordering subordinations and allocating fees properly in the system. The Loan Processor is responsible for monitoring the loan process and managing the proper expectations with the client and the sales staff through closing.

Job Responsibilities

• Perform a detailed evaluation of the residential loan application file to verify that application data is complete and meets established standards, including type and amount of mortgage, borrower assets, liabilities, and credit.
• Ensure receipt and reviews all property required documents.
• Communicate effectively with borrowers to acquire necessary supporting documents for the loan files.
• Support self-sourced Loan Originators and LO teams.
• Request and obtain any third-party conditions.
• Provide quality loan processing, reviewing files for adherence to underwriting standards, and ensuring completeness prior to submission to underwriting for approval.
• Complete file reviews within 48 hours of submission to processing - 90% of files to be reviewed on time.
• Submit purchases to Underwriting within 4 business days (refinances submitted within 48 hours of docs received).
• Communicate weekly with clients in the loan process with milestones updates and file progress.
• Send all COCs (LE and CD).
• Submit approved mortgage loan file to Closing Department and monitor the file through funding, coordinate closing with title and all parties.
• Manage pipeline efficiently and accurately, file priority is based on contract closing dates and/or expected turn times per the branch SOP.
• All funding conditions addressed.
• Close 12 loans per month.
• Maintain customer service, score 4.8 or higher on average on employee/client surveys.
  
  

Qualifications And Skills

• High School Diploma or equivalent.
• Experience in mortgage loan processing.
• Experience with Encompass, preferred.
• Proficient in DU, LP, Microsoft Office, and Windows.
• Excellent communication and collaboration skills.
  
  

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com

CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: https://mycrosscountrybenefits.com/

California residents: Please see CrossCountry’s privacy statement for information about how CrossCountry collects and uses personal information about California applicants.

CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual’s association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.

CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit www.NMLSConsumerAccess.org.