Director, Information Technology

Job Description

Director of IT opportunity onsite at the corporate office of our Greensboro area manufacturing client. Client has recently implemented a new cloud-based ERP (Infor M3) to replace legacy systems. Position will be over ERP and Infrastructure/Networking/Security. Should have ERP experience and industry experience in manufacturing, supply chain, consumer goods, or similar. Team size of ~10-12. Looking for someone who can lead the team, get their hands dirty, be with the team, work on efficiency, how to fill gaps in IT, plan/strategic. Full-time/direct-hire position.

Job Requirements

• Manage/ direct all lT applications and Infrastructure Operations and teams, including new cloud-based ERP system.
• Evaluate business processes and how the system/ team resources can best be used to improve operations.
• Manage all technology infrastructure, including hardware, software, vendors, and networking systems
• Develop strategy for IT infrastructure
• Day-to-day operations oversight - data, communication, security, support, etc.
• Manage projects related to the implementation of new systems and technologies
• Develop and maintain disaster recovery and business continuity plans
• Developing, implementing, and evaluating IT projects in line with organizational objectives
• Strategic discussions with Executives to modernize/ optimize IT systems, minimize downtime/ issues, and maintain strong competitive advantage
• Create processes and standards for selection, implementation, and support of systems
• Maintain access/ availability to updated systems and training opportunities for all team members
  
  

Qualifications

• Experience and comfort in communicating and negotiating with C-Level Executives.
• Ability to speak IT to end users who may not "speak" IT (client-facing position)
• Strong knowledge of network architecture, ERP cloud computing, applications, data center operations, and IT security
• Experience with virtualization technologies, enterprise storage systems, and network protocols
• Excellent leadership and team management skills, with a track record of building and developing high-performing teams
• Strong problem-solving and decision-making abilities with a focus on driving continuous improvement
• Communication and collaboration skills working with cross-functional teams and senior management
• Experience with Infor M3 ERP system, a plus.
• Accountable for customer satisfaction through internal and external communications
• Ability to skillfully negotiate with internal and external customers in a friendly, courteous, and helpful manner
• Professional demeanor and communication skills
• Display positive attitude and strong work ethic
• Application of a methodical, “common sense” approach to IT decisions