Tustin Physical Therapy Specialists - Front Office Coordinator

Are you an outgoing, customer-focused healthcare/administrative professional looking to join a team where everyone knows, likes, and trusts each other? Are you passionate about providing patients with excellent care and service? If you answered yes, then we have a fantastic opportunity for you! We are seeking a Front Office Coordinator for Tustin clinic, where our "together we're better" philosophy creates a culture that makes coming to work enjoyable for everyone.

This position is perfect for anyone looking to provide exceptional unmatched care. While experience in a physical therapy or healthcare setting is preferred, it is not required. We are excited to train the right enthusiastic, caring, and motivated individual.

Why You'll Love Working with Us…

Team Culture

• Collaborate with a team that values professionalism and fun.
• Foster a safe, warm, and friendly clinic atmosphere.
• Take initiative and support your team, regardless of your title.
• Work together to solve challenges and celebrate successes.
• Always aim to exceed patients' expectations in every interaction.
  
  

What’s in a Day’s Work?

• Utilize data for analytical tasks and charting related to patient information.
• Communicate with patients about their status and condition through emails, phone, and face-to-face conversations.
• Manage patient accounts, including contact information, insurance, and financial details, confidentially.
• Schedule patient visits and address questions, including billing and preparation.
• Ensure services comply with state and federal regulatory requirements.
• Have fun and enjoy the journey while making a difference in the lives of our patients.
  
  

What You Bring To The Team

• Must be 18 years or older.
• High School Diploma or GED required
• Friendly and approachable personality; you love interacting with people.
• Dedication to providing excellent customer service in every interaction.
• Comfortable with computer systems and software.
• Thrive in our fast-paced environment by staying adaptable, detail-oriented, and mastering time management like a pro.
• Willing to support and collaborate with your teammates.
• Eager to learn and grow, open to feedback, and always seeking to improve.
• Prior experience in healthcare administration is preferred but not required.
  
  

What We Offer

• Clinical Productivity Incentive Program
• 401k Plan Contribution
• Generous PTO Plan – 9 days of PTO, 40 Hours of Sick Time and 7 Paid Holidays
• Company paid medical, dental, vision, life and disability insurance benefits
• Referral Program
• Pet Insurance
• Employee Assistance Program
• Cutting edge tools and resources to navigate your workload efficiently
  
  

If you're ready to join a team where you can grow, have fun, and make a difference, we want to hear from you! This is a unique opportunity as our team members seldom leave, so don't miss your chance to be part of something special.