Counselor
Solution Based Therapeutics
Date: 1 week ago
City: Broomfield, CO
Contract type: Full time
Reports to: Clinical Director
Job Category: Hourly | Non-Exempt | Full-Time
Pay Range: $22.40-$25.76 per hour
Job Site: Broomfield, CO 80021
Job Summary
The Client Care Counselor is responsible for the ongoing care of clients in treatment and developing continuing care plans and an effective post-treatment strategy in order to facilitate a smooth and safe transition for clients.
Education And Experience
High school diploma or equivalent required.
CAT or equivalent required.
DORA-registered required.
Two years experience in substance abuse or mental health field preferred.
Required Skills/Abilities
Experience with EMR system preferred.
Current CPR certification or ability to obtain within 30 days of employment.
Strong relationship building skills.
Ability to listen well and offer solutions.
Ability to work as part of a multidisciplinary treatment team.
Organized with strong time-management skills.
Excellent written and verbal communication skills.
Experience leading group activities and facilitating group sessions.
Familiar with the 12-Step Program and the 12 Steps/12 Traditions.
Knowledge of industry and trauma-integrated care are a plus.
Ability to connect with clients on a positive, inspiring level to facilitate lasting recovery.
Ability to act with integrity, professionalism, and confidentiality.
Strong collaboration skills with the ability to think creatively and share ideas.
Ability to make decisions using sound judgment, data, and advice.
Exhibit care and compassion with discretion to staff and participants.
Working understanding of State and federal regulatory requirements (JCAHO, BHA, CFR42, part 2, HIPPA).
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the organization's CRM system.
Valid, non-restricted Colorado driver's license.
Duties/Responsibilities
Facilitate groups.
Complete assessments (biopsychosocial) and suicide assessments.
Provide support services and meet regularly with clients to assess needs and identify barriers to care.
Manage client schedules, including internal and external appointments.
Coordinate client details with departments including, Admissions, Medical, Wellness, Family, and Clinical.
Ensure client safety and satisfaction.
Comprehend, follow, and enforce policies & procedures with clients.
Identify emergency signals and situations and respond appropriately.
Familiarize oneself with treatment structure; network with transitional facilities.
Demonstrate ability to convey continuing care experience to client and their support system.
Provide or obtain appropriate clinical recommendations for discharging clients.
Facilitate client's support, contact with continuing care facilities & obtaining verification of benefits.
Demonstrate awareness of client's insurance review dates & likeliness of discharge.
Determine programs that clients are qualified to attend; consider family boundaries, financials, geographic location.
Schedule discharge: transportation and follow-up treatment.
Coordinate and schedule discharge appointments.
Send discharge information to receiving agencies.
Constant awareness and communication with clinical team, family members and client.
Ability to balance outreach, clinical, financial and family factors when planning for continuation of care.
Ensure compliance with organizational and regulatory documentation standards.
Professional appearance, aptitude, and attitude.
Attend & participate in Clinical/Concerned Staffings.
Keep and maintain client confidentiality.
Provide ample communication between clients and staff.
Maintain professionalism.
Computer literacy and knowledge of EMR and CRM.
Maintain strict confidentiality, HIPAA and 42CFR Part 2 compliance.
Adhere to organization's policies & procedures, State & Federal law, OSHA, JCAHO, and BHA regulations & standards.
Physical Requirements
Prolonged periods of sitting at a desk and working/typing on a computer.
Sit, stand, walk, bend, reach, climb steps, hear, see, speak.
Must be able to lift 15 pounds at times.
Driving in all weather conditions.
Job Category: Hourly | Non-Exempt | Full-Time
Pay Range: $22.40-$25.76 per hour
Job Site: Broomfield, CO 80021
Job Summary
The Client Care Counselor is responsible for the ongoing care of clients in treatment and developing continuing care plans and an effective post-treatment strategy in order to facilitate a smooth and safe transition for clients.
Education And Experience
High school diploma or equivalent required.
CAT or equivalent required.
DORA-registered required.
Two years experience in substance abuse or mental health field preferred.
Required Skills/Abilities
Experience with EMR system preferred.
Current CPR certification or ability to obtain within 30 days of employment.
Strong relationship building skills.
Ability to listen well and offer solutions.
Ability to work as part of a multidisciplinary treatment team.
Organized with strong time-management skills.
Excellent written and verbal communication skills.
Experience leading group activities and facilitating group sessions.
Familiar with the 12-Step Program and the 12 Steps/12 Traditions.
Knowledge of industry and trauma-integrated care are a plus.
Ability to connect with clients on a positive, inspiring level to facilitate lasting recovery.
Ability to act with integrity, professionalism, and confidentiality.
Strong collaboration skills with the ability to think creatively and share ideas.
Ability to make decisions using sound judgment, data, and advice.
Exhibit care and compassion with discretion to staff and participants.
Working understanding of State and federal regulatory requirements (JCAHO, BHA, CFR42, part 2, HIPPA).
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the organization's CRM system.
Valid, non-restricted Colorado driver's license.
Duties/Responsibilities
Facilitate groups.
Complete assessments (biopsychosocial) and suicide assessments.
Provide support services and meet regularly with clients to assess needs and identify barriers to care.
Manage client schedules, including internal and external appointments.
Coordinate client details with departments including, Admissions, Medical, Wellness, Family, and Clinical.
Ensure client safety and satisfaction.
Comprehend, follow, and enforce policies & procedures with clients.
Identify emergency signals and situations and respond appropriately.
Familiarize oneself with treatment structure; network with transitional facilities.
Demonstrate ability to convey continuing care experience to client and their support system.
Provide or obtain appropriate clinical recommendations for discharging clients.
Facilitate client's support, contact with continuing care facilities & obtaining verification of benefits.
Demonstrate awareness of client's insurance review dates & likeliness of discharge.
Determine programs that clients are qualified to attend; consider family boundaries, financials, geographic location.
Schedule discharge: transportation and follow-up treatment.
Coordinate and schedule discharge appointments.
Send discharge information to receiving agencies.
Constant awareness and communication with clinical team, family members and client.
Ability to balance outreach, clinical, financial and family factors when planning for continuation of care.
Ensure compliance with organizational and regulatory documentation standards.
Professional appearance, aptitude, and attitude.
Attend & participate in Clinical/Concerned Staffings.
Keep and maintain client confidentiality.
Provide ample communication between clients and staff.
Maintain professionalism.
Computer literacy and knowledge of EMR and CRM.
Maintain strict confidentiality, HIPAA and 42CFR Part 2 compliance.
Adhere to organization's policies & procedures, State & Federal law, OSHA, JCAHO, and BHA regulations & standards.
Physical Requirements
Prolonged periods of sitting at a desk and working/typing on a computer.
Sit, stand, walk, bend, reach, climb steps, hear, see, speak.
Must be able to lift 15 pounds at times.
Driving in all weather conditions.
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