Director, Strategic Operations

GatedTalent - Connecting Top Executive Search Firms And Executives


Date: 2 weeks ago
City: Santa Clara, CA
Contract type: Full time
Remote
What you get to do in this role:


  • Thought partner with the general manager, product leadership, and GTM team on a variety of efforts. Provide deep understanding and supporting data of customer behavior, product and team capabilities, and detailed metrics to inform decision-making
  • Identify value-creation opportunities across our business. Analyze and design strategies to capture value, iterate with cross-functional teams, then coordinate delivery across functions and ensure quality of output
  • Drive the operating cadence of the business – quarterly business reviews, executive product roadmap reviews (PRR), & annual planning
  • Own strategic planning for the BU – this entails modeling out revenue, customers, costs, investments, industry trends, and roadmap permutations.
  • Manage the end-to-end budget planning cycle, resource portfolio, and hiring allocations
  • Support alignment between BU leaders and all Stakeholders (C-Level, other functions). Own relationships with internal cross-functional leaders to coordinate business activities and proactively distill and communicate relevant information to leadership
  • Represent the BU in cross-functional initiatives and programs
  • Drive people and talent initiatives to include but not limited to; All-Hands, Employee Surveys, Employee awards, Monthly newsletters, team offsites, and employee engagement
  • Partner with the FP&A and Talent Acquisition teams on budget attainment, management, and hiring execution


Qualifications

To be successful in this role you have:


  • 12+ years of relevant work experience (or 5+ years post-MBA or equivalent higher degree), preferably in tech strategy/ops functions, management consulting, investment banking, or private equity
  • Top-notch data analytics and problem-solving skills, with an ability to synthesize.
  • Experience working within the product development process, thrives in a matrixed environment, can establish credibility with product, engineering, and GTM leaders, and an understanding of operational and go-to-market implications of their recommendations.
  • Ability to gain and maintain an intimate understanding of the business’ key drivers, proactively proposing ways to increase business performance and efficiency.
  • Led cross-functional initiatives end-to-end lifecycle from strategy, inception, execution, and to operationalization
  • Self-starter who thrives in fast-paced, high-growth environments
  • Outstanding organizational and communication (verbal, written, and presentation) skills.
  • Willingness to roll up your sleeves and take on whatever tasks necessary to get the job done
  • Knowledge of the SaaS space and business model
  • Previous management experience and track record of developing talent
  • MBA, equivalent degree, or equivalent experience


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