Informatics Specialist/Training

Additional Position Details: This is a full-time, salaried position. This position is for Asante's outpatient team and responsible for clinic rounding as well as assisting support of Epic and other clinical applications.

Position Summary

The Informatics Specialist is responsible for promoting the understanding, integration, and application of information technology tools in healthcare settings. This includes day-to-day oversight of end user training, upgrade education, coaching, and problem solving. The Informatics Specialists analyzes, designs, develops, tests, implements, and provides ongoing support of assigned system applications (i.e. Epic, Dragon, and Halo). The Informatics Specialist acts as a liaison between clinical care and information technology, supporting all care givers in the implementation, learning, use, adoption, and optimization of clinical technologies.

Please Note: For this role, driving between locations is required. Rotation on a call schedule may also be required.

Key Responsibilities

• Coordinate and work with Epic representatives, application coordinators, and end users to ensure applications meet organizational and end user needs.
• Implement training/education solutions and manage overall training projects and provide training/coaching.
• Assesses end users learning needs, and designs materials accordingly, and presents those learning solutions in a manner that both engages the learner and produces desired outcomes.
• Document internal procedures to use in conjunction with Epic and other assigned applications including developing and maintaining end user training material on clinical applications; and assisting with the design and updating of resources on company intranet to assist end users.
• Work with the software and systems to include analyzing, preparing, and monitoring requested enhancements and new releases; evaluating and examining information regarding potential system enhancements; and instructing providers on system functions and interfaces.
  
  

Position Qualifications

Education

• Bachelor's degree, or the equivalent in education and/or additional experience, is required.
• Must obtain Epic Proficiency within 6 months of hire.
  
  

Experience

• 3 years of education related experience - or - 3 years of healthcare related experience in the area(s) of direct patient care, medical records, patient registration, scheduling, claims and/or information technology within a hospital or clinic, or the equivalent of education and experience, is required.
• Experience with Microsoft Office programs (Word, Excel, PowerPoint) required.
• Must be comfortable training in both group settings and one-on-one (with end users).
  
  

Licensure/Certifications

• Possession of a valid Driver's License with proof of safe driving record for the past ten years and proof of auto insurance is required. Must obtain Oregon Driver's License within 30 days of moving to Oregon (if applicable).
  
  

Total Rewards Package

• Earn a competitive and progressive salary.
• Benefit from health plans that focus on health and wellness including medical, dental, vision and wellness beginning within 30 days of hire.
• Plan for your future with a retirement package that includes up to 6% employer contribution.
• Experience a healthy work-life balance with our generous earned time off (ETO).
• Continue to enhance your education through our tuition reimbursement and tuition repayment plans.
  
  

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