Director of Golf
Troon
Date: 2 weeks ago
City: Johns Creek, GA
Contract type: Full time
The Standard Club is excited to announce the exceptional career opportunity of Director of Golf. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the membership.
Key Responsibilities of the Director of Golf:
Key Responsibilities of the Director of Golf:
- Oversees golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, cart fleet.
- Assists in the development and day to day tracking of the budget and business plan. Helps to control expenses in relation to revenues.
- Creates a member service-oriented atmosphere that promotes the game of golf and meets the needs of the members. Ensures that associates provide a high level of customer service.
- Works closely with club management on a daily basis to ensure timely communication and to establish good working relationships.
- Prepares work schedules and assigns associates areas of responsibility.
- Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll. Monitors hours to maximize productivity and minimize overtime.
- Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
- Provide golf instruction through lessons and clinics to members and guests.
- Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
- Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Golf Operations Manager, and Guest Services Attendants.
- Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
- Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
- Responsible for implementing and maintaining excellent service to achieve member satisfaction.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
- Bachelor’s degree (BA) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
- Must be PGA member or have completed Level II of the PGM program
- Experience with computerized POS and tee time system.
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