Associate Analyst - Business System Development

Ally and Your Career

Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

Work Schedule: Ally designates roles as (1) fully on-site, (2) hybrid, or (3) fully remote. Hybrid roles are generally expected to be in the office a certain number of days per week as indicated by your manager. Your hiring manager will discuss this role's specific work requirements with you during the hiring process. All work requirements are subject to change at any time based on leader discretion and/or business need.

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to implement value-driven tech solutions.

As part of the Business Systems Management rotational program, this role will help in the development of strategic system capabilities, guide development work, and implement solutions that deliver value for our customers. We support core auto applications that make it possible for our employees to service our auto customers.

The Work Itself

• Meet with business teams to understand and document specific business needs related to the systems used to service our customers.
• Interview subject matter experts, technical staff, architects, and other resources to gather requirements, analyze artifacts, and solution for system enhancements
• Deconstruct business processes and interlay with technical workflows to recommend solution requirements
• Serve as thought leader for both the business and technical processes analyzed
• Create, maintain, and update detailed documentation including business requirements, process flows, use cases, and user stories to convey the current state and target goals
• Works closely with product owners, business leaders and technology to provide clear user stories and requirements for development teams
• Translate and communicate complex technical documentation and subject matter between technical and non-technical audiences
• Reviews software design, change specifications, and plans against process requirements
• Assist in providing final approval documentation for implementation of IT and functional requirements
• Produce and present easy-to-understand documentation and supporting visuals for clear and concise representation of the analysis completed
• Liaising with the product owners, software development, and testing teams
• Defining the appropriate test to be carried out including the test data to be used
• Understanding of various stages of system testing (i.e., performance, integration, regression, functional, etc.)
• Assist in SQL coding and querying to support applications, if applicable
• Assist in creating and implementing configuration design solutions
• Assist in creating dashboards for internal stakeholders that track and interpret key metrics
• Provide support for development releases
• Additional duties as assigned
  
  

Skills

The Skills You Bring

• Bachelor's degree required upon start
• Basic technical proficiency which could include experience in reading and querying SQL, Oracle and/or knowledge of relational databases, Microsoft office applications, coding languages, configuration applications, business intelligence strongly preferred
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and diagrams
• Excellent written and verbal communication and interpersonal skills
• Well-organized and thorough approach; able to structure, analyze, and answer questions, balancing multiple requests and competing priorities
• Adaptable, motivated and able to deliver results in a dynamic, fast paced, cross-functional environment; self-sufficient and collaborative team player with desire to have fun within a result-driven organization
• Strong customer relationship skills are critical, including strong listening skills a must
• Above-average planning and organizational skills and attention to detail
• Uses logical reasoning process to break down and work through a situation or problem to arrive at an outcome or solution
  
  

How We'll Have Your Back

Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. Our Total Rewards program includes industry-leading compensation and benefits plus additional incentives that are designed to meet your needs and those of your family so you can get the most out of your career and your life, including:

• Time Away: 11 paid holidays, 20 paid time off days, and 8 hours of volunteer time off, yearly (paid time off is prorated based on start date)
• Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan pay downs and 529 educational save up assistance programs, tuition reimbursement, employee stock purchase plan, and financial learning center and financial coach access.
• Supporting your Health & Well-being: flexible health and insurance options including medical, dental and vision, employee, spouse and child life insurance, short- and long-term disability, pre-tax Health Savings Account with employer contributions, Healthcare FSA, critical illness, accident & hospital indemnity insurance, and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
• Building a Family: adoption, surrogacy and fertility assistance as well as paid parental and caregiver leave, Dependent Day Care FSA back-up child and adult/elder care days and childcare discounts.
• Work-Life Integration: other benefits including Mentally Fit Employee Assistance Program, subsidized and discounted Weight Watchers program and other employee discount programs.
• Other compensations: depending on the role for which you are considered, you may be eligible for travel allowances, relocation assistance, a signing bonus and/or equity.
• To view more detailed information about Ally’s Total Rewards, please visit this link: https://www.ally.com/content/dam/pdf/corporate/ally-total-rewards-snapshot.pdf
  
  

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at [email protected]. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range: $47840 - $65000 USD

An individual's position in the range is determined by the specific role, the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications. We review internal pay, the competitive market, and business environment prior to extending an offer.

Incentive Compensation: This position is eligible to participate in our annual incentive plan.