Front Desk Receptionist - Full Time

Why CMHA?

As a 2022 Hartford Courant Top Workplace and one of the largest behavioral health care providers in Connecticut, we have 40 years of experience in delivering mental health and addiction services to over 7,300 children, adolescents, and adults annually.

We care about our employees by offering Medical, Dental, and Vision Insurance packages that help you strike a harmonious work-life balance. Our time off policy offers 9 paid holidays, 2 CHMA/Personal days for you to have the opportunity to celebrate the important traditions of the year with your loved ones and up to 24 days of PTO that increases with years of service. CMHA offers companies paid Life Insurance and Long-Term Disability. CMHA also provides student loan repayment plans and employee discounts for shopping, travel and entertainment. We also care about your future with a 403(b)-retirement plan with CMHA matching starting after 1 year of service.

Internal mobility is a focus at CMHA with 6 members of our leadership team growing from individual contributors to Senior Leaders.

CMHA is looking to hire a Front Desk Receptionist, this position will be located in New Britain.

Position Summary: The Front Desk Receptionist is responsible for medical office administrative and clerical duties, providing customer service support to various program(s), scheduling appointments, patient data entry and database management to ensure accuracy of patient information in the Electronic Medical Record (EMR).

• Receives and checks in visitors and clients and notifies appropriate staff
• Assists with new client registration to ensure accurate information for patient management database including picture ID, current insurance status, demographics and payer information.
• Files, retrieves, copies, and forwards chart/medical record information to appropriate clinician to facilitate client visit.
• Scheduling of appointments
• Inputs all client information in database system and ensures information is accurate.
• Makes “reminder” calls, follows up on “no shows” and assesses scheduling problems.
• Prepares, opens and distributes correspondence to appropriate staff in department.
• Performs other related duties as assigned.
  
  

Requirements:

• High School Diploma or GED
• Minimum of 1 year of receptionist experience
• Proficiency in Microsoft Office Suite
  
  

COMPENSATION RANGE- $18-$22 an hour

Starting salary will be determined based on relevant years of experience

About

We care for our employees by offering Medical, Dental, and Vision Insurance packages that help you strike a harmonious work-life balance. We also care about your future with a 403(b)-retirement savings plan with CMHA matching starting after 1 year of service. CMHA also offers:

• 9 paid holidays off
• 2 CHMA/Personal days for you to have the opportunity to celebrate the important traditions of the year with your loved ones
• Up to 24 days of PTO that increases with years of service
• Paid agency closure between Christmas and New Year’s (except 24/7 programs)*must be approved annually
• Company paid Life Insurance and Long Term Disability
• A comprehensive Employee Assistance Program (EAP) that offers counseling, coaching, and wellness resources for staff as well as members of their household
• Higher education tuition discounts at participating schools through the Alliance’s academic partnerships
• Free ongoing professional development opportunities and continuous access to Continuing Education Units (CEUs), featuring comprehensive training in Evidence-Based Practices, such as EMDR, DBT, and CBT.
• Employee discounts for shopping, the New Britain YMCA, travel, and entertainment
• Free employee subscriptions to the calm app
• Annual Company Picnic
• CMHA-sponsored Loan Reimbursement Program and Scholarship Program
• Free Student Loan Wellness for eligible employees and their family members access to:
• Student loan consolidation and refinancing
• Loan payoff projection dashboard
• Coaching and support via chat, email, and phone
• College cost calculator
• College financial planning
• 3 NHSC-approved sites for federal student loan repayment
• Public Service Loan Forgiveness (PSLF) Enhancement for eligible employees access to:
• Automated Public Service Loan Forgiveness (PSLF) form management for past and present employers
• Automated reminders for annual (PSLF) recertifications to help you stay on track
• Resources and ongoing communications that make PSLF understandable
• The opportunity to receive the national average of $72,000.00 in forgiveness
  

Community Mental Health Affiliates is an Equal Opportunity Employer except in the case of a bon fide occupation qualification or as otherwise permitted or required by law, does not discriminate of the basis of race, color, age, disability, sec, childbirth (including pregnancy) or related medical condition including by not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familiar status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Any individual needing assistance in making application for any opening should contact the Company’s Human Resources Department at [email protected].