Consumer affairs specialist
Jack Connect
Date: 1 week ago
City: Richardson, TX
Contract type: Full time
Job Title: Consumer Affairs Specialist
Location: Richardson, TX
Job Summary: We are seeking a dedicated Consumer Affairs Specialist to join our team in Richardson, TX. This role involves addressing consumer inquiries, resolving complaints, and ensuring customer satisfaction.
Location: Richardson, TX
Job Summary: We are seeking a dedicated Consumer Affairs Specialist to join our team in Richardson, TX. This role involves addressing consumer inquiries, resolving complaints, and ensuring customer satisfaction.
- Key Responsibilities:
- Respond to consumer inquiries via phone, email, and in-person.
- Investigate and resolve complaints efficiently.
- Maintain accurate records of consumer interactions.
- Develop and implement consumer education programs.
- Collaborate with internal teams to improve products and services.
- Qualifications:
- Bachelor's degree in Business or related field.
- Excellent communication and problem-solving skills.
- Experience in customer service or consumer affairs preferred.
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