Parts Counterperson

When you join Peoria Ford, you’re opening the door to a great career. The sky's the limit when you’re on our team. We provide the tools, the training, and the inventory; the rest is up to you. We’re a name that Peoria knows, so you’ll be filled with pride as a member of our team. We offer lucrative pay and benefits and a work environment that makes coming to work each day a little more enjoyable. If you are skilled, enthusiastic, enjoy meeting new people, and want a great career, we’d love to see you on our team.

Benefits

Responsibilities

Oversee the parts sales process from start to finish

Communicate with staff and customers in a friendly and professional manner

Converse effectively/efficiently regarding customer parts status

Read and understand the parts catalog when looking up and speaking to specific parts

Answer phone calls, provide price quotes and other information to customers

Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate

Provide high-level service to both internal and external customers

Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock

Notify parts manager of out-of-stock parts or shop materials that need immediate attention

Locate out-of-stock parts from outside source and submit an emergency order, if necessary

Make sure all internal requests for parts are billed on service repair order

Receive payment from retail customers or obtains credit authorization

Qualifications

High School Diploma or equivalent and prior auto parts sales experience (preferred)

Eager to improve in a dynamic work environment

Strong interpersonal and time management skills

Ability to read/interpret safety and maintenance documents

Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume

Valid driver's license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.