Manager Medical Staff Office

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

Reports to the Regional Chair of Administration - Hospital Practice . Oversees all credentialing, provider licensing and consulting staff appointment activity at Mayo Clinic Health system sites. Works closely with site, regional Personnel Committee chairs, secretaries, Personnel Coordinating Committee chairs and secretaries, Department/Division chairs, Operations Administrators, Mayo Legal, Human Resource Information Systems, Contract Payer Relations, The Joint Commission (TJC), National Commission for Quality Assurance (NCQA); external regulatory surveyors; Credentials Verification and Managed Care Organizations.

Responsible for providing strategic direction and leadership to the regional Credentialing office, Medical Staff Office, and the Credentials Verification Unit (CVU.) Responsible for all provider licensure support across all MCHS sites. Responsible for the implementation and maintenance of all Delegated Credentialing Agreements for all NWWI Mayo sites. This position is also responsible for ensuring Mayo Clinic's on-going compliance with licensing, regulatory, and accreditation bodies.

Bachelor's degree in a related field and five years of credentialing or medical staff office experience, which includes at least three years in a supervisory or management role.

Qualifications

Bachelor's degree in a related field and five years of credentialing or medical staff office experience, which includes at least three years in a supervisory or management role.

Prefer Bachelor's degree in Business, Human Resources, or Healthcare Administration. Master's degree in Healthcare Administration (MHA), Business Administration (MBA) or related field preferred. Knowledge of licensing, regulatory, and accreditation credentialing standards required. Strong ability to work effectively with physicians and ancillary staff. Strong interpersonal and written communication skills. Ability to perform complex problem solving related to health care management. Strong quantitative, organizational, and administrative skills. Strong leadership and project management skills. Demonstrated ability to develop and implement new business units and service lines. Knowledge of and experience in continuous quality improvement techniques and operations.

Certified Professional Medical Services Management (CPMSM) / Certified Provider Credentialing Specialist (CPCS) preferred.

Exemption Status

Exempt

Compensation Detail

$86,673 - $130,104 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday - Friday, Business Hours 60% remote and 40% onsite. Must Live within driving distance of a Mayo Clinic Health System site. This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position.

Weekend Schedule

Not Applicable

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Julie Melton