HR Support Team Coordinator

Payroll Title: ADMIN AST 3 Department: HUMAN RESOURCES DEPT Hiring Pay Scale $29.45 - $31.61 / Hour Worksite: Torrey Pines Center South Appointment Type: Contract Appointment Percent: 100% Union: Uncovered Total Openings: 1 Work Schedule: Days, 8 hrs/day, Mon - Fri

#133658 HR Support Team Coordinator

Filing Deadline: Fri 12/27/2024
UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

This is a 100% Contract position for 6 months with the possibility of extension or conversion to career status.

DESCRIPTION

Serves as the first point of contact and an ambassador for Human Resources when people come to the HR Suite or reach out to the HR Support Team. Responsible for providing a full range of customer services. Develops processes to ensure customer service needs are met with speed and accuracy and customer service issues are resolved. Responds to customer (employees and managers) inquiries and / or problems. Researches and resolves questions and problems, maintains records and communicates resolution and / or status. Exercises judgement within defined guidelines and practices to resolve operational problems of moderate scope.

Oversees a team of 4-8 student employees to ensure effective operations and a supportive work environment. Key responsibilities include managing team schedules, training and developing employees, providing day-to-day support, analyzing operational trends, and addressing escalations to maintain a smooth workflow.

Provides general onsite admin support to all areas of HR and may work on operational and/or procedural assignments for all units of HR that require the exercise of considerable discretion and independent judgment. Tasks involve the handling of confidential information. Understands implications of work and makes recommendations for solutions. Determines methods and procedures on new assignments. This is a position that is not covered by the Higher Education Employer-Employee Relations Act (HEERA).

QUALIFICATIONS

• Thorough knowledge of administrative procedures and processes including word processing, spreadsheet and database applications.

• Requires good verbal and written communication skills, active listening, critical thinking, multi-tasking and time management skills.

• Skill in managing sensitive and confidential information regarding bargaining unit issues.

• Requires interpersonal and work leadership skills to provide guidance to other nonexempt personnel.

• Demonstrated competency with and commitment to equity, diversity, inclusion and belonging.

SPECIAL CONDITIONS

• Job offer is contingent upon satisfactory clearance based on Background Check results.

• Bi-lingual, fluency in English and Spanish, preferred.

• This position has been identified as a Mandated Reporter pursuant to the California Child Abuse and Neglect Reporting Act and requires immediate reporting of physical abuse, sexual abuse, emotional abuse, or neglect of anyone under the age of 18. It is the responsibility of the Mandated Reporter to ensure that they obtain proper training in order to fulfill their reporting responsibilities as required by the California Child Abuse and Neglect Reporting Act and University policy, and to complete and submit the required reports to the UC San Diego Police Department without delay.

Pay Transparency Act

Annual Full Pay Range: $53,800 - $91,000 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $25.77 - $43.58

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California’s Affirmative Action Policy please visit: https://policy.ucop.edu/doc/4010393/PPSM-20
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. "Misconduct" means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace