Program Manager - Digital Transformation

Our Fortune 500 company is driving a digital transformation and looking for forward-thinking innovators to disrupt how our industry thinks about and uses technology. As one of the world's leading employee benefits providers, we help millions of people gain affordable access to benefits that help them protect their families, their finances and their futures.

Are you an asker of questions, a solver of problems, and a challenger of the status quo? Our mission is to provide a differentiated customer experience and exceed the expectations people have of technology at any company — not just insurers.

We are seeking individuals to join our team of talented IT professionals who share never-ending passion and an unwavering focus on our customer experience. Team members comfortable working in an agile, fast-paced, and delivery-focused environment thrive in our environment where we value an entrepreneurial spirit and those who challenge the status-quo.

Unum is changing, and we’re excited about what’s next. Join us.

General Summary:

The UDT (Unum Decision Technologies) Program Manager plays a critical role in Unum’s Digital Transformation Organization (DTO), driving data-driven initiatives to support business objectives. This position oversees large-scale, highly visible programs, leveraging Agile methodologies to deliver measurable business outcomes. The Program Manager collaborates across business and technical teams to plan, execute, and monitor initiatives while maintaining a focus on value delivery, operational efficiency, and customer satisfaction.

Location: Hybrid (2 days onsite per week) at Portland, ME; Chattanooga, TN; Columbia, SC; or Atlanta, GA campuses.

Job Requirements:

• Bachelor’s degree or relevant professional experience required.
• 8+ years of experience in finance, project management, systems, or IT (preferred).
• Advanced knowledge of Agile, Scaled Agile, and the Product Development Lifecycle.
• Strong verbal and written communication skills.
• Collaborative team player with experience engaging multiple stakeholder groups.
• Comfortable working in ambiguity and translating into actionable plans.
• Skilled in creating process maps, dashboards, and presentations for diverse audiences.
• Demonstrated leadership on complex initiatives valued at $1M+.
• Project/program management certifications (e.g., PMP, Prince2, CSM, CSPO) are a plus.

Key Responsibilities:

• Plan, monitor, and control program stages, ensuring successful delivery and proper closure while managing budgets.
• Collaborate across teams to align activities with business goals and provide program visibility.
• Identify and address risks, modifying management plans as needed to ensure program success.
• Drive measurable improvements in operational effectiveness through innovative strategies.
• Create and maintain clear communication channels with stakeholders, including executives.
• Facilitate cross-departmental planning and collaboration to ensure program alignment.
• Track and report on program progress, delivering updates tailored to audience needs.
• Resolve conflicts and develop solutions that support organizational objectives.
• Provide leadership and direction across teams, emphasizing business value and metrics.
• Foster a financial and operational focus, ensuring program outcomes align with strategic goals.
• Act as a role model for professionalism and critical thinking, driving productivity and effectiveness.
• Collaborate with Scrum Masters and other Agile roles to remove impediments and support feature delivery.

Our company is built on helping individuals and families, and this starts with our employees. We want employees to maintain a positive balance, which is why we provide access to the benefits and resources they need to invest in themselves. From our onsite fitness facilities and generous paid time off to employee professional development programs, we are committed to helping employees live and work their best – both inside and outside the office.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not. All benefits are subject to the terms and conditions of individual Plans.