Office Services Administrator

Are you driven by the opportunity to tackle complex challenges and work alongside top leaders? Do you want to be part of a team that delivers outcomes that others simply can’t? If so, you’ve come to the right place.

Who You'll Work With

You’ll work in our Boston office as part of the Office Services department. Our department focuses on reception and room bookings, mail and duplication, facilities, and event planning.

Your impact within our firm

You will provide responsive, high-quality administrative assistance with a variety of office services tasks with direct responsibility for reception, room booking, kitchen, and facilities.

This requires working closely with the additional front desk colleagues on managing the reception desk, handling incoming calls, greeting & checking in visitors, booking client rooms, assisting with knowledge of procedures for team/partner offices, and appropriately directing incoming ad-hoc requests to other colleagues as necessary.

Your major responsibilities will include maintaining the client conference room schedule through our Converge system – as well as guiding colleagues about the gospace request tool for team/partner offices - and coordinating catering/equipment needs with other department staff members as necessary; handling catering services for office (e.g., office/client meetings, office functions). You will cultivate vendor relationships, and reconcile billing for catering vendors.

You’ll have the opportunity to work closely with the office services team on back-up support including: providing responsive, high quality duplicating services as necessary for both small and large client & internal meetings; assisting with mail/UPS deliveries; conducting office sweeps and assist with conference room set up/breakdown; seamless backup support for all other Office Services positions as necessary; and work with the team on multiple aspects of facilities including operating equipment and assisting with office moves.

You may also partake in special projects or need to run miscellaneous errands as assigned by Manager.

Your qualifications and skills

• High school diploma required; university degree preferred
• 1+ years in a related position in a corporate or professional environment (hospitality driven) would be an advantage
• Ability to perform multiple tasks effectively with minimal supervision
• Strong interpersonal skills
• Strong oral and written communication skills
• Excellent professional demeanor
• Willingness to take initiative and rapidly problem solve issues as they arise
• Possess high quality standards, a commitment to completing the task within the deadline, and the ability to work under pressure
• Ability to move equipment and furniture for room/event set-ups
• Technical knowledge of office machines and equipment
• Regular and reliable attendance (M-F in-office required)