Dental Coordinator

Job Details

Job Location

Livermore, CA

Position Type

Full Time

Salary Range

$30.00 - $33.00 Hourly

Description

Company Description:

Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community.

Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring equitable access to essential healthcare services for every member of our community, irrespective of financial status, language proficiency, sexual orientation, cultural background, living situation, or insurance coverage.

Job Summary

The role of a Dental Coordinator centers on patient outreach, education, and advocacy to enhance access to dental care. It plays a vital role in improving access to oral healthcare. The Dental Coordinator will ensure individuals and families receive essential preventive and restorative dental services. The coordinator also supports the implementation of programs aimed at improving community access to quality dental care. The Dental Coordinator addresses barriers to oral health and promotes health equity, by collaborating with the dental team and other healthcare professionals.

Qualifications

• High school diploma or equivalent. A certification in Dental Assisting is a plus.
• 1-2 years of experience in a dental or healthcare role is preferred.
• Knowledge of dental terminology and proficiency in dental management software (e.g. Epic Wisdom) is a plus. Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems.
• Bilingual in English and Spanish is preferred but not required.
• Knowledge and understanding of oral health care practices and patient advocacy principles.
• Strong analytical, employee relations, problem-solving, and interpersonal skills.
• Excellent writing, business communication, editing, and proofreading skills.
• Ability to interact effectively and in a supportive manner with persons of all backgrounds.
• Proactive, self-motivated and able to work independently as well as on a team with the ability to exercise sound independent judgment.
• Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times.
• Ability to establish and maintain positive and professional working relationships.
• Must be able to adjust priorities quickly as circumstances dictate.
• Must be able to be at work regularly and on time.
• Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting.
• A can-do attitude and attention to detail, with the ability to organize.
• Ability to type a minimum of 35 WPM with minimal errors.
• Must be able to use office equipment (i.e. copier, fax, etc.).
  
  

Essential Duties/Responsibilities

• Assist in coordinating and scheduling patient appointments to maximize efficiency and ensure effective time management for the dental team.
• Act as a point of contact for patient inquiries, follow-ups, and appointment reminders.
• Maintain accurate and updated patient records, ensuring compliance with HIPAA and other regulatory requirements.
• Collaborate with dental practitioners to schedule treatment plans, follow-ups, and procedures, ensuring that patient care is streamlined.
• Work closely with dental assistants, hygienists, dentists' healthcare providers, and administrative staff to coordinate daily operations, optimize patient flow, and to integrate oral health with overall patient care.
• Establish and maintain partnerships with community organizations, schools, and local agencies to support and promote oral health initiatives.
• Participate in health fairs, community events, and dental education workshops.
• Provide culturally appropriate oral health education to individuals and groups on topics such as proper brushing, flossing, and the importance of routine dental check-ups.
• Assist patients in overcoming barriers to dental care, such as transportation, financial concerns, or language challenges.
• Maintain accurate records of outreach activities, patient interactions, and educational sessions.
• Collect and report data on oral health outcomes and community engagement efforts.
• Work closely with dentists, dental hygienists, and healthcare providers to integrate oral health with overall patient care
• Participate in staff meetings, and attend other meetings and training events as assigned.
• May be required to perform other related duties, responsibilities, and special projects as assigned.
  
  

Benefits

• Employer paid health, dental, and vision benefits to the employee.
• Option to participate in a 403(B) retirement plan with employer matching contribution.
• Partial educational reimbursement.
• 12 paid holidays.
• Accrued paid time off with each pay period.
• Employee discount programs.
• Colleague Referral Bonus Program.
  
  

Connect With Axis

Company Page:

Facebook

LinkedIn:

Annual Gratitude Report

Physical, Cognitive, and Environmental Working Conditions:

Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship.

Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required.

Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods.

Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are.

Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues.

Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises.

EQUAL EMPLOYMENT OPPORTUNITY

Axis Community Health is committed to creating a diverse work environment and is proud to be an equal-opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws. If you are an individual with a disability and require a reasonable accommodation, please contact [email protected] for assistance.

Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity.

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