Assistant Retail Store Manager

Job Summary

Please note that the Delek Retail division sold its stores to OXXO, the largest convenience store retailer in Latin America. We would like to invite you to participate in the recruitment process, where your profile and experience fit. However, it is very important for you to know that we are in a transition process where you will be hired under Delek systems who operates on behalf of OXXO USA, being part of their team.

The Assistant Store Manager is responsible for the daily operations and success of the retail store. This role ensures the store is well-stocked, clean, and provides excellent customer service while managing financial transactions.

Key Responsibilities

• Oversee daily store activities to ensure smooth operations.
• Maintain inventory levels by stocking shelves and monitoring supply.
• Ensure the store remains clean and organized.
• Provide exceptional customer service and resolve any issues promptly.
• Handle financial transactions accurately and efficiently.

Education and Experience

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.
• One (1) or more years Experience working in retail environment (Preferred)
• Required Certifications/Licensures: (Valid driver’s license)

Job Requirements

• Active Listening
• Demonstrating Ongoing Value
• Ability to take initiative
• Multitasking and Prioritization
• Operational Excellence
• Time Management
• Will assign tasks, follow up and counsel employees for not adhering to policies and procedures, excessive cash shortages and not performing tasks.
• Is responsible for continued training, education, and development of all employees in the assigned store. All employees will complete training according to corporate policies, procedures, and guidelines.
• Will help and aid in recruitment of potential candidates.
• Must have a form of communication to be reached.
• Teach and role model customer service and suggestive selling techniques.
• While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

Core Competencies

Change Agility (Level 1 Developing):

Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.

Collaboration (Level 1 Developing):

Sees connection points across the organization and partners effectively with others to achieve common goals.

Decision Making (Level 1 Developing):

Sees connection points across the organization and partners effectively with others to achieve common goals.

Drive for Results (Level 1 Developing):

Drives to achieve challenging performance objectives.

Team Building (Level 1 Developing):

Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.