ServiceNow Implementation IRM GRC Manager

We Are:

A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!

The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.

You Are:

We are seeking an experienced Delivery Specialist to lead Governance, Risk, and Compliance (GRC) / Integrated Risk Management (IRM) projects focused on establishing robust risk and control frameworks and ensuring regulatory alignment. The ideal candidate will be a process-oriented leader with a strong background in risk management, compliance, audit, and vendor risk. The specialist will drive GRC program implementation, collaborate with cross-functional teams, and develop scalable processes to be deployed on the ServiceNow platform.

The Work:

• Strategic Leadership: Collaborate with clients to define the GRC strategy and roadmap. Advise on best practices for policy and compliance management and risk mitigation. Provide technical leadership to the GRC development team, guiding them in implementing solutions.
• GRC Program Implementation: Lead the end-to-end delivery of GRC projects, focusing on the design and implementation of security and compliance processes to support regulatory requirements and reduce organizational risk.
• Architecture and Design: Lead the design and architecture of ServiceNow Risk, Policy & Compliance Management, and Exceptions Management solutions. Develop an architectural blueprint that aligns with industry standards and organizational goals. Ensure seamless integration of the GRC platform with existing systems.
• Process Development and Optimization: Develop, document, and optimize core processes for risk assessment, compliance monitoring, and issue remediation. Establish standardized workflows and templates for consistent applications.
• Project Oversight: Conduct workshops with client to define requirements awareness and regulatory compliance to enhance organizational compliance culture.
• ServiceNow Implementation: Implement ServiceNow configurations to facilitate risk assessments, control monitoring, and issue tracking.
• Client Facing: Work with client stakeholders and various internal teams to align objectives with business goals.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's what you need:

• Minimum of 7 years of experience in audit, compliance, or risk management with a proven track record of implementing GRC programs, process improvements, and platforms.

OR

• Minimum of 7 years of experience implement ServiceNow GRC/IRM functions.
• Bachelor’s degree or equivalent (minimum 12 years) work experience. (If Associate’s Degree, must have minimum 6 years work experience)

Skills Requirement:

• Knowledge of GRC platforms, with ServiceNow experience preferred but not required.
• Strong understanding of IT Governance, Risk Management, and Compliance frameworks such as COBIT, NIST, and ISO 27001.
• Excellent communication and leadership skills, with the ability to drive cross-functional collaboration.
• Strong background in developing and optimizing risk management and compliance processes. Proven ability to design workflows that support consistent application of security and compliance policies.
• Deep understanding of industry standards and regulatory frameworks such as ISO 27001, NIST, GDPR, and other relevant guidelines.
• Ability to manage complex GRC projects, including resource allocation, timeline management, and status reporting.
• Strong verbal and written communication skills to facilitate workshop sessions, collaborate across teams, and engage with stakeholders.
• Agile implementation skills to review requirements, user stories, and testing. Manage a backlog for enhancements for the client.

Certifications (Preferred)

• ServiceNow Certified Implementation Specialist – GRC/IRM
• ServiceNow Certified Implementation Specialist – VRM
• ServiceNow Certified Administrator – CSA
• ISACA Certifications (CRISC, CISA, CISM)
• ISC2 Certifications (CISSP, CRCR)

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New York or Washington as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.