Customer Experience Specialist

Gemini, Inc.


Date: 3 weeks ago
City: Garland, TX
Salary: $19.05 - $23.5 per hour
Contract type: Full time
Gemini is currently seeking an Customer Experience Specialist to join our team in Garland, TX. This position is M-F and the starting pay is $19.05 per hour, taking experience into consideration. Benefits start in less than 30 days!

You’re the kind of person that:

  • Has a positive, creative, critical thinking attitude and finds enjoyment in helping others
  • Loves being surrounded by friends rather than co-workers and enjoys working with and conversing with people
  • Enjoys feeling valued for the work you do and being recognized for it
  • Like’s being treated like an individual
  • Has a strong work ethic and enjoys having weekends off
  • Would like the opportunity to work with a leadership team that is passionate about your development both personally and professionally
  • Feels comfortable working on a computer with various software
  • Wants a stable job no matter what the world throws at you

If you choose to become part of our family (and we hope you do!) you can look forward to:

  • Paid training in order to gain knowledge on various products produced by Gemini
  • Serving our partners by determining product needs and requirements
  • Answering inquiries
  • Resolving problems
  • Fulfilling requests
  • Contact Center Required

Experience/Knowledge:

  • High school diploma / GED or equivalent demonstrated competency through work experience.
  • One (1) year of customer service experience

Preferred Experience/Knowledge:

  • Two (2) years post high school education
  • Two (2) years of customer service work experience

Benefits:

  • $0 Health Insurance Premium for Employee-Only Coverage (Plus low-cost premiums for other coverage levels!)
  • 4% Retirement Match with Profit Sharing
  • Generous Paid Time Off (Vacation, Holiday, Parental, Volunteer, and Sick)
  • Dental, Vision, Disability and Life Insurance
  • Get Paid Weekly
  • Use of Company Owned Resort in Hayward, WI
  • Tuition Reimbursement Program

About Us:

  • As a leader in the signage manufacturing industry, Gemini, Inc. has been providing stability to our employees since 1963. We know what it means to be human, and we strive to make sure our employees feel valued. Due to our incredible family of employees, we have grown substantially and are looking to grow our team further with like-minded individuals that share in our company values: Customer Commitment, Teamwork, Respect, Diversity, Stability, Stewardship.
  • We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, marital status, veteran status, or disability.
  • Gemini will provide reasonable accommodations for qualified individuals with disabilities. For additional assistance email;  [email protected]  or call  (507) 263-3957  and ask for the Human Resources Representative assigned to the location of interest. 
  • Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law. 

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