Audio Visual Support Technician

Company Overview:

AlxTel is a leading technology company specializing in innovative telecommunications solutions. We are dedicated to providing cutting-edge services that empower businesses to thrive in the digital age. As part of our commitment to excellence, we are seeking a skilled and motivated NEC Technician to join our dynamic team.

Position Overview:

We are looking for an experienced Audio and Visual Technician to manage the setup, operation, and maintenance of audiovisual equipment. The ideal candidate will have a strong technical background, a passion for audiovisual technology, and a commitment to delivering top-notch service to our clients.

Responsibilities:

• Perform on-site audiovisual equipment installation for our clients, including low voltage wiring, trim-out, equipment rack setup, plasma/LCD, projectors and projection systems, media rooms, audio hardware and speakers, control systems, and some programming based on experience
• Set-up and assists with Video Teleconferences (VTC)
• Install, configure, and troubleshoot large scale Audio, Video, and USB systems (Creston, Extron, Thinklogical)
• Perform system integration, hardware and software installation, configuration and upgrades of servers to support an operational network architecture
• Perform product and component management to ensure technical viability and cost-effectiveness
• Video editing of streamed events
• Evaluate product usability, affordability, functionality, security, and performance to assess suitability for integration into delivery system environments
• Plan and coordinate complex network software and hardware for enterprise release
• Ensure systems conform to architectural objectives
• Evaluate complex system production readiness and supportability
• Perform complex system problem identification and resolution
• Identify, evaluate, and document computing system requirements, design, build, and test delivery systems and components
• Provide technical support and consultation for implementation and usage of delivery systems
  
  
  

Requirements:

• 5+ years of experience in Audio-Visual systems
• Any industry certifications, such as CTS, CTS-D, CTS-I, BICSI- Preferably hold CompTIA A+, Network+, and Security+ certifications.
• Experience conducting requirements gathering, design, installation, programming, maintenance, and equipment replacement support throughout the full lifecycle of the meeting and collaboration spaces.
• Familiarity with Cisco/Polycom IP VTC systems endpoints, AMX, Extron, Crestron, and Cisco control systems and switches.
• Experience providing support for live, on-site, and hybrid meetings using Cisco Webex, Zoom and MS Teams collaboration platforms, endpoints, and soft-clients
• Ability to work independently and in a team environment, managing multiple tasks efficiently.
  
  
  

Benefits:

• Competitive salary based on experience and qualifications.
• Health insurance and retirement plans.
• Opportunities for professional growth and development in a fast-paced, innovative company.
• Collaborative and inclusive work culture that values diversity and teamwork.
  
  
  

Join Our Team:

If you are passionate about telecommunications technology and have the expertise to excel in an NEC Technician role, we encourage you to apply. Come be a part of our team and contribute to our mission of delivering exceptional telecommunications solutions to our clients.