Busser

Job Overview:

The Hotel Restaurant Busser plays a crucial role in ensuring a seamless dining experience for guests by setting tables, maintaining cleanliness, and supporting the wait staff. Beyond basic tasks, they contribute to the overall ambiance and efficiency of the dining area.

Responsibilities:

• Prepare the dining room for guests by cleaning and setting tables, including arranging decorations, condiments, candles, napkins, service plates, and utensils.
• Ensure adherence to sanitation and safety policies to safeguard the establishment and patrons.
• Maintain the presentation of menus by keeping them clean, replacing damaged pages, cleaning chalkboards, and updating specials.
• Monitor table settings, removing finished courses, replenishing utensils, and refilling water glasses promptly. Remain attentive to any spills or special needs of guests.
• Assist the wait staff by setting up and restocking condiment stands, trash containers, and bus stations.
• Assist in closing the dining facility by cleaning chairs and tables, sweeping or vacuuming floors, and disposing of trash and recyclables.
• Stay updated on job knowledge by participating in staff training opportunities.
• Contribute to the organization's reputation by taking ownership of tasks, accepting new challenges, and seeking ways to enhance job performance.
• Anticipate guests' needs and provide proactive assistance to enhance their dining experience.
• Collaborate with kitchen staff to ensure efficient food delivery and service flow.
• Assist in maintaining inventory of dining supplies and report shortages or damages as necessary.
• Coordinate with other departments, such as housekeeping, to ensure cleanliness and organization throughout the dining area.
• Act as a liaison between guests and management, addressing any concerns or feedback promptly and professionally.

Qualifications:

• Minimum of 1 year of experience as a Busser in a café, restaurant, or hotel setting.
• Positive attitude and a strong commitment to providing excellent service.
• Service-oriented mindset with the ability to work well in a team environment.
• Knowledgeable about practices within the Food & Beverage/Hospitality industry.
• Willingness to work flexible schedules, including evenings, nights, weekends, and holidays.
• Ability to collaborate effectively with colleagues across departments.
• Attention to detail, speed, and accuracy in performing job functions.
• Excellent teamwork and communication skills.