Education and Training Specialist

About Awecomm
Awecomm is an exciting IT services company delivering exceptional solutions to the small and midsize market. We are a nationally recognized top technology provider and are honored to be a Best & Brightest workplace 4 years and counting. Our unique service platform provides complete IT solutions for our clients so they can focus on their core business. We help our clients innovate with technology and process, enabling their growth and success. Our client partnership is central to our shared success. Overall, our core purpose is to help great people advance and great companies thrive.
At Awecomm, our values are core to our mission to be passionately supporting 25,000 great people:

• Be Transparent – open and honest is not optional
• Be Helpful – enthusiastic, flexible, supportive, and team oriented
• Be Exceptional – together we can go beyond great, and be exceptional

If you share our values, are excited about our mission, and are looking for a career where you can be exceptional and work with an exceptional team, Awecomm may be the place for you.


What you will be doing
As an Education and Training Specialist, you will lead our productivity and technology training initiatives. This role involves designing, delivering, and managing training programs focused on Microsoft Office 365 (O365) and basic AI fundamentals. You will be providing training for Awecomm employees and our clients aiming to enhance productivity and technical proficiency. Some key activities in this role will include:

• Program Development: Craft and update comprehensive training curriculum for O365 tools and basic AI applications, ensuring content is engaging, practical, and tailored to the unique needs of Awecomm, our clients, and local businesses.
• Training Delivery: Conduct both remote and on-site training sessions, adapting teaching methods to various learning styles to maximize participant engagement and retention across different groups.
• Needs Assessment: Regularly assess training needs within Awecomm and for our clients to identify skill gaps and develop targeted educational solutions.
• Evaluation: Implement evaluation metrics to measure the effectiveness of training programs, gather feedback, and make data-driven improvements for all stakeholders.
• Resource Management: Manage educational resources, including digital tools, handouts, and online platforms to support learning initiatives across different organizations.
• Mentoring: Provide ongoing support and coaching post-training to ensure practical application of skills by Awecomm staff, clients, and local business professionals.
  

Experience & skills that will enable your success

• Experience: Proven experience in a training or educational role, with a strong track record of developing and delivering professional training programs to diverse audiences.
• Technical Proficiency: Deep understanding of Microsoft Office 365 suite and a basic to intermediate knowledge of AI concepts and applications.
• Educational Background: A degree in Education, Training, HR, IT, or a related field is preferred but not mandatory if professional experience is substantial.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to explain complex technical information in an accessible manner to various audiences.
• Passion for Education: A genuine passion for lifelong learning and helping professionals from different sectors achieve their full potential through education.
• Adaptability: Comfortable with flexible work schedules, including remote and on-site work, and able to adapt training methods to suit different environments and organizational cultures. Position will start as part-time and may have an opportunity to transition to full-time.
  

Why you will excel and love working at Awecomm
You will fit right in if you love to provide exceptional service, work as a team, and love technology. Some key indicators include:

• Excited to work with the latest technology and cybersecurity solutions
• Own your experience, and be proud of it
• Excited and passionate about learning new technology
• Want to collaborate with others to solve problems and find a better way
• Always looking to make improvements – continuous improvement focus and really enjoy making an impact
• Drive and ambition to grow and initiate change
• Put the needs of others, especially clients, first
• Excited to come to work every day and help the TEAM succeed
• Flexible and have a positive attitude
• Ambition for advancement and your own continuous improvement commitment
• Career focused – want to grow and prepare for your next role at Awecomm

Additional Reasons to love Awecomm

• Awecomm culture, values, purpose, and mission
• Casual work environment
• Work with great team members committed to the overall success of the team
• Fun office events and offsite activities
• Included 24/7 onsite fitness center
• Included access to onsite golf simulator
• Located in the heart of Troy, walking distance to several restaurants
• Onsite full-service café (when walking outside is not ideal)
• Office lounge, snacks, and free flavored water and soft drinks
• Competitive pay and benefits, including 401k Plan with company match
• Team recognition program – earn points toward swag, gift cards, & more
• Profit sharing plan – we all share in our collective success
• Career advancement with free career development