Hospital Unit Clerk

Job Summary

This position is responsible for performing reception and clerical functions for the nursing station; coordinates patient care activities with other departments to include programming and answering call lights, arranging transport services for transporting patients to other areas of the hospital, ancillary services, stocking supplies and forms, doing audits, and functions related to admissions, transfers and discharges of patients.

Qualifications

Minimum Qualifications

• Recent experience working in a similar setting.
• Ability to utilize relevant medical terminology.
• Ability to effectively communicate and provide excellent customer service to the target audience.
• Ability to demonstrate commitment to excellence in patient care as prescribed by relationship-based care practices.
• Ability to demonstrate accountability and professionalism.
• Ability to support performance improvement and evidence-based practice within the scope of practice.
• Basic understanding of technology as it pertains to federal regulations to patient privacy.
• Ability to support unit leadership with additional task as assigned.
• Ability to stay organized and complete job duties.
• Ability to anticipate unit needs and independently follow through to ensure they are thoroughly met.
• Ability to interact and maintain communications with multidisciplinary teams.

Preferred Qualifications

• At least 2 years of recent unit clerk experience
• Experience with using electronic medical records system.
• Demonstrated knowledge of medical terminology.

Key Responsibilities

• 25% - Customer Service Expectations
• 20% - Unit Communication
• 15% - EMR and Computer
• 10% - Performance Improvement Compliance
• 5% - Medical Records
• 15% - Unit Environment
• 10% - Unit Efficiency

Department Overview

MSICU Blue is a 10-bed medical surgical intensive care unit that provides comprehensive care for critically ill medical and surgical patients. We specialize in the medical management of cardiac patients. We are committed to providing excellent care that is evidenced-based, technologically precise and patient/family focused. We take pride in our collaborative relationships, interdisciplinary team approach and commitment to quality.

Position Information

• Salary or Pay Range: $26.64 - $33.12
• Salary Frequency: Hourly
• Salary Grade: 282
• UC Job Title: HOSP UNIT SVC CRD 3
• UC Job Code: 009257
• Number of Positions: 2
• Appointment Type: Staff: Career
• Percentage of Time: 90%
• Shift Hours: variable 0630-1500, 1445-2315
• Location: Main Hospital (HSP001)
• Union Representation: EX-Patient Care Technical
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources, and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.

• High quality and low-cost medical plans to choose from to fit your family’s needs
• UC pays for Dental and Vision insurance premiums for you and your family
• Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
• Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
• Access to free professional development courses and learning opportunities for personal and professional growth
• Work-Life and Wellness programs and resources
• On-site Employee Assistance Program including access to free mental health services
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, and legal coverage
• Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Repayment Assistance Program for qualified roles
• Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans.
• Resources to enhance diversity, equity, and inclusion as well as Employee Resource Groups (ERGs) to support our staff

Physical Demands

• Standing - Occasional Up to 3 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Frequent 3 to 6 Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Never 0 Hours
• Bending/Stooping - Frequent 3 to 6 Hours
• Squatting/Kneeling - Frequent 3 to 6 Hours
• Twisting - Frequent 3 to 6 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Continuous 6 to 8+ Hours

Mental Demands

• Sustained attention and concentration - Frequent 3 to 6 Hours
• Complex problem solving/reasoning - Frequent 3 to 6 Hours
• Ability to organize & prioritize - Frequent 3 to 6 Hours
• Communication skills - Frequent 3 to 6 Hours
• Numerical skills - Occasional Up to 3 Hours
• Constant Interaction - Frequent 3 to 6 Hours
• Customer/Patient Contact - Frequent 3 to 6 Hours
• Multiple Concurrent Tasks - Frequent 3 to 6 Hours

Work Environment

• UC Davis is a smoke and tobacco-free campus.
• Must be able to work occasional overtime to cover staffing shortages.
• Must be able to workday, evening, or night shift as required.
• Must be able to float to different units as needed.
• Must be able to wear a uniform jacket and scrubs in required areas.

Special Requirements

• This is a critical position, and employment is contingent upon successful completion of background check(s).
• This position is designated as a mandated reporter under CANRA and UC policy.
• Misconduct Disclosure Requirement for final candidates.

Diversity, Equity, Inclusion, and Belonging

At UC Davis, we’re solving life’s most urgent challenges to bring a fuller, healthier, and more resilient world within reach. We recognize that creating an inclusive and intellectually vibrant organization means understanding and valuing our individual differences and our common ground. The most comprehensive solutions come from the most diverse minds and you belong here.