Interviewing Clerk

Description: The position of Interviewing Clerk is a paraprofessional position assigned to the Office of Economic Self-Sufficiency with primary responsibility for reviewing applications to collect demographic information and/or provide information and referral services. This position is ideal for someone who has excellent computer/data entry skills, a high degree of organizational skills, and enjoys the challenge of tight deadlines.

Location: Fort Lauderdale (Broward County). Applicants interested in working in counties/cities other than listed will need to apply for positions advertised for those specific areas on the PeopleFirst System

Annual Salary: $33,760.00 Annual salary listed does not include an additional bi-weekly competitive area differential (CAD) of $48.80. Internal salary appointments are determined according to DCF Salary policy.

Typical duties:

• Determines eligibility for expedited food assistance services;

• Explains eligibility to applicants and recipients applying/receiving public assistance;
• Enters client data into a database based on intake of caller information;
• Maintains necessary files and records;
• Completes general clerical duties including using a computer to input data of clients who are applying for public assistance benefits;
• Answers phones;
• Uses photocopy machine, scanner, and other office equipment;

• Conducts application registration;
• Schedules appointments;
• Performs intake interviews;
• Conducts statewide clearance and reconciles any discrepancies on all household members;
• Maintains office email accounts and serves as clerical backup for units.

Minimum Requirements:

A high school diploma or its equivalent and two years of clerical or public contact experience. College education from an accredited institution or vocational/technical training can substitute at the rate of 30 semester, 45 quarter or 720 classroom hours for each year of required experience.

Special note:

• State of Florida Employment applications must reflect most current and all previous employment history in order to receive full consideration.
• Some Agency positions may require successful completion of pre-interview assessment or work sample to be eligible for interview.
• Ability to speak/read/write Spanish/Creole/French or other foreign language may be considered in the selection process as determined by Agency need at time of interview and/or selection.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.