Hospital Mail Delivery Clerk

About Exela

Exela is a business process automation (BPA) leader, leveraging a global footprint and proprietary technology to provide digital transformation solutions enhancing quality, productivity, and end-user experience. With decades of expertise operating mission-critical processes, Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune 100. With foundational technologies spanning information management, workflow automation, and integrated communications, Exela's software and services include multi-industry department solution suites addressing finance & accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors. Through cloud-enabled platforms, built on a configurable stack of automation modules, and 17,500+ employees operating in 23 countries, Exela rapidly deploys integrated technology and operations as an end-to-end digital journey partner.

Health & Wellness

We offer comprehensive health and wellness plans, including medical, dental and vision coverage for eligible employees and family members; paid time off; and commuter benefits. In addition, supplemental income protection including short term insurance coverage is available. We also offer a 401(k)-retirement savings plan to assist eligible employees in saving for their retirement. Participants are provided access to financial wellness resources and retirement planning services.

Military Hiring:

Exela seeks job applicants from all walks of life and backgrounds including, but not limited to, those who are transitioning military members, veterans, reservists, National Guard members, military spouses and their family members. Individuals will be considered no matter their military rank or specialty.

Job Summary

We are seeking a reliable and detail-oriented individual to join our team as a Hospital Mail Delivery Clerk. In this role, you will be responsible for ensuring the timely and accurate delivery of internal mail, documents, and packages throughout the hospital campus on foot. Your contribution will be crucial in maintaining smooth operations within our healthcare environment.

Key Responsibilities

• Mail Delivery: Transport and deliver daily mail, packages, inter-office communications, and documents to designated departments, offices, and patient care areas within the hospital on foot.
• Sorting and Organizing: Sort and organize incoming and outgoing mail, ensuring that all items are delivered to the correct locations and recipients in a timely manner.
• Coordination with Staff: Communicate effectively with hospital staff to confirm delivery locations, ensure proper handling of sensitive materials, and address any special delivery needs.
• Maintenance of Delivery Routes: Follow established delivery routes and adjust as needed for efficiency and time management.
• Safety Compliance: Adhere to all hospital safety policies and procedures, particularly when navigating busy hallways, elevators, and patient care areas.
• Confidentiality: Handle all mail, packages, and documents with the utmost confidentiality, ensuring compliance with hospital privacy regulations and HIPAA requirements.
• Assisting with Special Deliveries: Occasionally assist with delivering urgent items or special requests from hospital departments.

Work Environment

• Work is performed primarily within the hospital, walking between different departments, floors, and units.
• Potential exposure to hospital environments, including patient care areas, common areas, and offices.

Qualifications

• Experience: Previous experience in a mail delivery, customer service, or similar role is a plus, but not required.
• Physical Stamina: Ability to walk long distances and lift light packages (up to 25 lbs) throughout the workday.
• Attention to Detail: Strong attention to detail to ensure accurate delivery of all mail and packages.
• Communication Skills: Good verbal communication skills to coordinate with hospital staff and manage any delivery-related issues.
• Time Management: Ability to manage time effectively and meet delivery deadlines.
• Professionalism: Professional demeanor and the ability to maintain a respectful attitude in a healthcare environment.
• Background Check: Must be able to pass a background check and adhere to hospital security and confidentiality guidelines.

Preferred Skills

• Knowledge of hospital layout or prior experience working in a healthcare setting.
• Ability to use hospital mail management systems or basic digital tools.