Office Hospitality Associate

Provide support with cleaning high-touch areas (hourly), stocking supplies, and conference room, kitchen, and work room services. Interacts with customers to ensure expectations are met.

Job Description

• Provide exceptional customer service to internal and external clients.
• Support office services with daily duties such as mail center operations and conference room support.

• Ability to understand customer goals & initiatives as well as anticipate needs.
• Assist with mail / package sort & delivery to recipients. Shipping and receiving duties.
• Support office moves via packing & moving of furniture and boxes.
• Backfill coworkers during lunches & breaks.
• Offer suggestions for process improvements to operation’s procedures during account coverage.
• Assist with office supply & copier consumable management.
• Perform daily inspection & touch point service of copier equipment.
• Manage conference room setups & breakdowns; assist with all tasks associated with events management.
• Assist with maintaining conference space.
• Wipe down high-touch areas within an 8-hour workday.
• Perform routine wipe downs of the conference room doors and space.
• Wipe down kitchen areas and copier/printer areas.
• Assist with office moves, report furniture repairs, and facilities related requests.

Job Requirements

• Able to work independently, flexible, and able to adapt within changing environment.
• Proficient in Microsoft Suite and able to learn phone applications.
• Possesses strong customer service skills.
• Ability to understand customer concerns and anticipate customer needs.
• Able to lift up to 50 lbs.

Qualifications

• Requires high school diploma.