Clinical Technologies Training Manager (Georgetown, TX)
Lone Star Circle of Care
Date: 2 weeks ago
City: Georgetown, TX
Contract type: Full time
Overview
The Clinical Technologies Training Manager manages all aspects of healthcare application training for a large Federally Qualified Health Center, with a primary focus on the athenaOne electronic health records application including but not limited to additional applications supported by the Clinical Technologies Team.
Responsibilities
EXPERIENCE, EDUCATION, AND LICENSE:
Required
The Clinical Technologies Training Manager manages all aspects of healthcare application training for a large Federally Qualified Health Center, with a primary focus on the athenaOne electronic health records application including but not limited to additional applications supported by the Clinical Technologies Team.
Responsibilities
- Effectively manage the challenges of creating a training program for an organization that is functionally diverse with 4 clinical service lines (Family Practice, Pediatrics, OBGyn, and Behavioral Health), and a mobile mammography unit (Big Pink Bus) with clinic locations spanning 6
- Manage Training Specialist Team and ensure all Training Specialist are competent to perform end user trainings and all sub-responsibilities as expected.
- Assist the Director of Clinical Technologies with the development and implementation of creating a clear change management pathway for internal and external project deliverables as they relate to enhancements of clinical technology Serve as primary support for the change management function post implementation.
- Provide the Director of Clinical technologies with routine updates as they relate to systems, staff, projects, training and change management
- Prepare clear, concise written reports and
- Perform thorough review of system seasonal releases, plan validation testing when system
- Prioritize and build the training content in the selected e-learning Update content as necessary, concurrent with system and/or workflow updates.
- Develop testing protocols to assess user comprehension and subject
- Develop New Employee Orientation training for each clinical service line and functional area, leaning primarily on e-learning tools and in-person training with trainers.
- Design user training and education modules in a variety of formats including print, slide presentations, multi-media tutorials, video productions, and other instructional aides as
- Ensure training needs are identified by maintaining ongoing contact with internal
- Cultivate a culture of positivity regarding technology tools and the value of data collection and
- Complete all required eLearning for athenaOne.
- Perform training sessions for new employees and current.
- Proactively seek for continued educational information as it relates to athenaOne and supplemental clinical technologies systems
- Participate in routine organization meetings and serve as a subject matter expert of
- Maintain up to date content for end users to access using the HALO system.
EXPERIENCE, EDUCATION, AND LICENSE:
Required
- 2+ years daily experience in training, support, or hands-on implementation (e.g. ‘go live team’)
- Bachelor’s degree
- Previous software training experience
- Healthcare delivery experience particularly with use of an EHR in practice
- Prior experience with personnel team/management
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