Assistant Manager

About Liquivida

Liquivida is a fast-growing franchise with numerous wellness centers popping up across the United States in the recent decade. We are expanding, and you could be the next person to join our team and make a difference. Our medical spas offer aesthetics services, facials, sexual wellness, weight loss and nutrition counseling, hormone replacement therapy, and vitamin IV Therapy. We want to employ the best professionals to offer the best service in the industry. At Liquivida, we love when our clients look and feel their best from the inside out, so we design anti-aging programs that include all lifestyles using a holistic approach to wellness.

Job Description

Position: Assistant Manager

Location: Phoenix, AZ

Pay: $22/hr.

What We Are Looking For

• Inventory maintenance, reporting, and ordering
• Placing Pharmacy Orders- dealing with any pharmacy issues or communications
• Sending Tracking numbers to clients and following up with clients to ensure they received their medications and understand how to dose
• Assist with Scheduling and double booking clients to ensure the office is up to par clean and presentable at all times
• Ensure customers are having an excellent experience
• Obtain reviews and testimonials from clients
• Assist with getting all clients on the body to convert them to wellness programs
• Assist with setting up vendor training
• Assist with weekly staff check-in to review KPI as needed
• Troubleshoot all systems and contact vendors as needed
• Train staff on how to use Hubspot and Zentoi
• Listen to front desk calls for auditing purposes to ensure everyone is superb in customer service and answering questions the right way
• Assist with keeping Dr Heywood on a tight schedule so he sees clients on time.

Qualifications/Skills

• Experience managing a medical facility
• Inventory management
• Strong communication skills
• Experience with interpersonal relationships
• Understanding of Cost of Goods, Profit and loss statement and KPIs
• Strong leadership skills
• Scheduling
• Self-starter
• Work well as a team and independently

Education/Experience Need

• Bachelor's degree in Management, Hospitality, Business Administration, Healthcare Administration
• Medical assistant
• 2 to 3 years as an Assistant Retail Store Manager or Medical Office