Operations Data Analyst

Position Summary

Extracts operations data for analysis, leadership support and responses to ad hoc data requests. Maintains operations tools & databases to ensure that it is kept up to date. Develops, maintains and enhances operational metric database tools for the broader analytics teams. Identifies and solves current gaps in data requirements and ease of access to ensure fast and consistent responses to leadership inquiries.

Job Responsibilities

• Acts as team lead and provides direction to less experienced co-workers.
• Analyzes data using various advanced statistical tools to develop complex ad hoc reports, statistics, trends and profiles.
• Demonstrates and uses broad expertise in data processing and data analysis and applies this knowledge to a number of different issues.
• Designs data analysis to achieve business objectives, process data, analyze data, write clear and concise data findings and tailor communications to specific audiences.
• Creates automated data routines and processes for reporting and data delivery ensuring accurate data manipulation and data cleansing.
• Develops comprehensive reports and data visualizations and communicates clear, concise and actionable data analyses for clients.
• Manages complex data analysis projects with limited supervision on only the most complex projects from initial request to presenting data results ensuring that the project is completed within budget and on-time.
• Manages very complex data extracts and list pulls ensuring data accuracy. Manages extracting data and transferring the data from databases to various analysts to support operational analysis efforts.
• Provides new and innovative solutions and recommendations to enhance database(s) with new data sources and improved data processes. Works with Directors and Managers across functions to influence decisions.

Qualifications

• Minimum:
  BA/BS Degree in Marketing, Business, Computer Science, Engineering or other related field or equivalent work experience. Six (6) years of related work experience.
• Desired:
  Masters Degree or equivalent experience, Job-related experience, 8 years, Advanced skill in Microsoft Excel/Access (complex formulas, graphing, VBA), Advanced skill in writing SQL queries using Oracle or Business Objects, Strong organizational, prioritization and multi-tasking skills, Strong problem-solving skills, Influence skills, Experience with Python and Python libraries such as Pandas and Stats models.