Endocrinology Diabetes Care Specialist

About the Department

The Diabetes Sales Team leads the US sales efforts for Novo Nordisk’s robust cardiometabolic product portfolio, which includes world-class therapies for the treatment of diabetes, obesity, and the reduction of adverse cardiovascular events. As part of the team, you will have frontline exposure to our portfolio vision, business strategies, and critical market insights that drive our business forward. You will drive the NNI portfolio strategy in tandem with our marketing team, and balance performance with compassion to ensure that the latest therapies and products reach the people who need them most.

At Novo Nordisk, we are the world leader in diabetes care and a major player in defeating other serious chronic conditions such as obesity, growth hormone-related disorders, and rare bleeding disorders. We use our skills, dedication, and ambition to help people with diabetes and other chronic or rare diseases. We are looking for individuals who want to do the same. In exchange, we offer the chance to be part of a truly global workplace, where passion and engagement are met with opportunities for professional and personal development. Are you ready to realize your potential?

The Position

This position represents Novo Nordisk (NN) to selected key endocrinologists and other customers as directed. This position has a goal of cultivating strong professional relationships with Endocrinologists, positioning Novo Nordisk as a leader in the diabetes care market, understanding the local market and customer needs and positioning Novo Nordisk product and services to improve care of patients with diabetes to maximize sales within an assigned territory. The EDCS must achieve sales goals by utilizing a patient-centric and clinical approach to engaging their customers and promoting Novo Nordisk’s portfolio of diabetes products to key endocrinologists and other customers. The EDCS uses local knowledge, tools, and resources to assess, create, and maintain advocacy of customers aligned to company, brand, and clinical goals; the EDCS develops local strategies and executes local tactical plans (consistent with company direction) to engage Endocrinologists and actively move them along the advocacy continuum. This position also evaluates and recommends the most appropriate Novo Nordisk product and approved usage for the customers’ needs.

Relationships

Externally, the EDCS maintains relationships with physicians, pharmacists, nurses, and other key personnel in healthcare settings and major academic and large community health systems. The EDCS also assists their endocrinologists with their local clinical and educational initiatives by coordinating company resources (e.g., counterparts, materials, information, initiatives, etc.) to ensure an aligned approach to benefit improved patient health.

Internally, the EDCS reports to the Endocrinology District Business Manager of the specific sales territory. The EDCS interacts on a regular basis with other field-based employees (e.g., DBMs, IDBMs, DCSs, IDCSs, Managed Markets Sales Team, Diabetes Educators, Medical Liaisons) covering the same geographic areas. The EDCS actively shares information and plans to develop a common understanding of individual customers and overlapping market dynamics to ensure a coordinated approach.

Essential Functions

• Contribute to the company’s sales goals:
  • Execute sales strategies based on evaluation of customer needs, dynamics, trends, and competitors products or services
  • Maintain required activity records/reports, including timely and accurate transmission of call data
  • Participate in relevant meetings, conventions, training programs, and displays
  • Understand the scientific and clinical underpinnings of brand strategies and the implications and importance of generating advocacy and support for them
  • Work with the Novo Nordisk Sales/Marketing Departments to most effectively execute on marketing materials and product information
• Develop relationships:
  • Anticipate and respond to customers' objections, problems, and concerns
  • Clinically position and promote Novo Nordisk's portfolio of diabetes products with a focus on endocrinologists and key customers who make or influence prescribing decisions
  • Coordinate the development and delivery of targeted education seminars for healthcare providers on subjects relevant to NNIs products
  • Coordinate with PCP counterpart to arrange Interface programs and help prepare speakers
  • Develop meaningful and productive professional relationships that demonstrate a genuine desire to help HCPs help patients with diabetes

• Maintain market knowledge and understanding:
  • Analyze and understand customers, local healthcare delivery and payment models, and the interdependencies among the various elements in the market
  • Analyze local market to understand the unique needs of different customers and customer groups
• Manage and prioritize time and resources efficiently:
  • Analyze and establish order of calls and routes that maximize time and efficiency
  • Coordinate and align NNI stakeholders on account plan and gain alignment on roles, responsibilities and standards of interaction and customer engagement

• Product knowledge:
  • Demonstrate a broad understanding of the clinical treatment of diabetes and its comorbidities and complications
  • Describe Novo Nordisk's portfolio of diabetes products, emphasizing their clinical effectiveness and benefits, as well as limitations and possible side-effects
  • Maintain up-to-date knowledge of the latest approved scientific and clinical data

Physical Requirements

Driver must maintain a valid driver’s license. Must be in good standing by not exceeding the Novo Nordisk points threshold assigned based on review of Motor Vehicle Records.

Qualifications

• Bachelor’s or equivalent degree, and/or Pharm D required
• Minimum of two (2) years of relevant pharmaceutical sales or specialty sales experience required
• Demonstrated leadership and decision-making ability
• Intermediate computer skills required (Windows, Word, Excel); prior computer experience using sales data/call reporting software ideal
• Mastery knowledge of the clinical management of diabetes and the range of treatment options
• Must be a self-starter and be able to evaluate options and make decisions on your own with minimal supervision

This position is part of a job family. Title and level within the job family are evaluated based on a number of factors, such as years of experience, scope of work, proficiency, and business need. Candidates will be assessed for the most appropriate title and level within the job family during the recruitment process. The base range of pay for each title in this job family are as follows:

EDCS II - $114,000 to $139,000
SR EDCS - $131,000 to $160,000

In addition, this position is eligible for a company bonus based on individual and company performance. Novo Nordisk offers long-term incentive compensation and or company vehicles depending on the position's level or other company factors. Employees are also eligible to participate in Company employee benefit programs including medical, dental and vision coverage; life insurance; disability insurance; 401(k) savings plan; flexible spending accounts; employee assistance program; tuition reimbursement program; and voluntary benefits such as group legal, critical illness, identity theft protection, pet insurance and auto/home insurance. The Company also offers time off pursuant to its sick time policy, flexible vacation policy, and parental leave policy.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.