Analytical Associate

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Analytical Associate will be responsible for reading, reviewing, interpreting, understanding and working with information on construction as-builts and updating necessary systems.
Location and Schedule:
This is a full-time, work-from-home position and is part of our Union with geographic requirements. To be eligible, you must reside in one of the following states, and within those States, be within an RCA (Reasonable Commute Area) as outlined in the contract. This includes Arizona, Colorado, Idaho, Iowa, Minnesota, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington, Wyoming.
Regular schedule is Mon-Fri 7am - 4pm. with possible overtime. This schedule can change based on the business needs.

The Main Responsibilities

• Reads, reviews, interprets, understands and works with information on blueprints, outside plant prints, outside plant records, outside plant maps or topographical maps
• Utilizes computer-aided design software, such as NDS
• Pays close attention to detailed specifications
• Ensures that job is built and recorded in compliance with Lumen’s accounting principles.
• Reviews Completed Projects ensuring all Billing is finalized with AsBuilts uploaded to Sitetracker via Salesforce
• Routes jobs back to engineering for reissues and reconciles when job is complete.
• Responds to inquiries from engineers, project managers, and supervisors.
• Ensures field updates on AsBuilts are recorded into the necessary systems such as NDS, Excel, Fireworks/Bidmaster, PowerBI, and/or Sitetracker
• Prioritizes multiple projects and performs under pressure.
• Performs advanced and complex clerical duties, requiring ability to review, follow-up, analyze and reconcile data of a complex nature from multiple sources.

What We Look For in a Candidate

• Excellent communication and collaboration skills, both written and verbal.
• 1-5 years of work experience in OSP Telecom Industry
• Able to read and understand blueprints
• Strong attention to detail, analytical skills, and problem-solving abilities.
• Able to work independently and prioritize multiple tasks in a fast-paced environment.
• Able to track and enter time charged against individual jobs into timesheet software.
• Able to concentrate on detailed tasks over extended periods of time without being distracted.
• Primarily performs work duties sitting or standing at a workstation utilizing a computer for extended periods of time.
• Willingness to take on additional responsibilities to promote positive team culture
• High-speed internet connection is required and must be sufficient for frequent video calls and on camera meetings
• Establish a dedicated workplace in your home or work location. The workplace must have an adequate work surface for two monitors and a laptop computer and be free of background noise / distractions.
• High School Diploma
• Working knowledge of Microsoft Office Suite software

Preferred Qualifications:

• Proficient in NDS, ARAMIS, or similar OSP CAD systems
• Working knowledge of Sitetracker via Salesforce
• Fireworks/Bidmaster working knowledge
• Able to track and enter time charged against individual jobs into WFS.
• Working Knowledge of Telecom terminology and acronyms
• Hands on experience working with ISP and OSP construction blueprints

Compensation

Minimum: $13.48

Maximum: $33.05

As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here.