Dispatcher

SUMMARY: To assist in ensuring the public safety of students, staff and property within the Albuquerque Public Schools district. Will monitor school surveillance system; respond to notifications of incidents occurring on school campus which may include criminal activity and maintenance issues where police and/or appropriate police, operations or maintenance personnel may be required.

Essential Functions

• Receive, relay and/or transmit routine and emergency calls to police and other agencies and units as appropriate following established procedures.
• Coordinates School Police responses with other District departments, law enforcement and agencies.
• Operates and monitors computer-based, multi-frequency radio system, alarm system and surveillance cameras.
• Maintains dispatch office records as required following established procedures.
• Assists Maintenance & Operations after working hours as follows:
  • Processes and relays work order forms.
  • Receives and relays routine and emergency calls.

Preferred Knowledge, Skills, Abilities and Experience

• Effective communication skills, both verbal and written.
• Flexibility, organization, multi-tasking, decision-making and problem solving skills.
• Interpersonal skills with diverse populations in-person and on the telephone.
• Knowledge of APS community, computer system, financial and legal requirements.
• Ability to meet deadlines and work on multiple projects.
• Keyboarding requirement: 35 words per minute minimum.
• Knowledge of word processing, database, network and spreadsheet software.
• Ability to operate a two-way radio over multiple channels and a multi-line phone system.
• Knowledge of criminal and civil law terminology.
• Dispatch experience preferred.

Requirements

• EDUCATION AND LICENSURE: High school diploma or equivalent.
• Ability to obtain Police Radio Dispatcher and National Crime Information Center Operator certification within one (1) year of hire.

**All applicants must complete a Keyboard test. APS Applicant Processing dept. will send a separate email with testing information upon review of your application.**

Contact Information

Contact: Shashanna Gonzalez at 505-238-4203 / [email protected]

Apply To

APPLY ONLINE: APS Jobs, Classified Application. In addition to providing supporting documents to meet the position requirements, you must also submit an updated cover letter & resume.

Additional Info

• GRADE / LEVEL: E2
• SALARY: $22.00
• DAYS: 256
• HOURS: 8
• START DATE: ASAP