Patient Services Coordinator

Job Title
Patient Services Coordinator

Working Title
Patient Services Coordinator - Nephrology Clinic

Department Name
M5500: AMB - Internal Medicine

Work Location
Lexington, KY

Grade Level
07

Salary Range
$17.50-27.31/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education
HS

Required Related Experience
5 yrs

Required License/Registration/Certification
None

Physical Requirements
The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs.

Shift
Monday – Friday, Day Shift; primarily 8:00AM – 5:00PM (40 hrs/wk); other hours/schedule as needed.

Job Summary
This position is responsible for coordinating patient services, which includes, but is not limited to, gathering medical records, scanning, making referrals to other healthcare facilities, coordinating and scheduling multiple appointments, and answering phone calls. The person in this position must be adept at working within a multidisciplinary team and have strong interpersonal communication skills. Medical terminology knowledge/experience is preferred, as is customer service experience in healthcare.

Skills / Knowledge / Abilities
MS Windows, EPIC, Telephone etiquette, customer service

Does this position have supervisory responsibilities?
No

Preferred Education/Experience
Previous experience in customer service, medical office, or care coordination experience.

Deadline to Apply
01/16/2025

Our University Community
We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus. As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities. Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.