Customer Support Representative

Company Description

Petra Industries is a leading distributor of consumer technology products for over 800 brands, serving tens of thousands of retail and e-tail partners. Founded in 1985, Petra offers a wide range of products across 60 categories, including smart home tech, housewares, outdoor tech, and more. With a state-of-the-art distribution center, Petra supplies the most sought-after hardware and add-ons in consumer technology across the country.

Role Description

This is a full-time on-site role for a Customer Support Representative at Petra Industries in Edmond, OK. The Customer Support Representative will be responsible for providing customer support, ensuring customer satisfaction, effective communication, customer service, and troubleshooting technical issues.

Qualifications

• Customer Support, Customer Satisfaction, and Communication skills
• Customer Service and Troubleshooting abilities
• Excellent interpersonal and communication skills
• Ability to work well in a team and independently
• Experience in an E-Commerce or customer-facing role is a plus
• High school diploma or equivalent required, Bachelor's degree preferred