Admission Coordinator

The Admissions Coordinator manages inpatient and outpatient admissions. Registers incoming patients, enters information on admitting forms, explains hospital regulations, and assigns patients to rooms based on the nature of the illness and the type of accommodations available. May prepare identification bracelets and assist in insurance matters. Serves as a liaison between patients, their families, visitors, and the hospital (administration, management, hospital staff, medical staff, etc.).

Location: UAB Main Hospital ER

Shift: Full Time, Evenings and Nights

Schedule: 2:30pm-11:00pm (2), 10:30pm-7am (1) with 1 shift every other weekend. This schedule is subject to change based on hospital census and the needs of the business.

Responsibilities:

• Responsible for obtaining complete and accurate demographic and financial information from a variety of sources, including patient interviews, physician offices, and in-house departments.
• Obtains required signatures on legal consents and insurance forms.
• Performs required pre-certification, credit referral or deposit collection. Enters data in computer and thoroughly documents any incomplete admissions/registrations in manner prescribed. Obtains pre-certification, referral or authorization number and updates patient's file.
• Notifies patients, family members, physicians and/or supervisors of insurance coverage issues, notifies patients of co-payments, deductibles or deposits needed, documenting all information in computer system.
• Reviews Physician’s orders for completion and ensures all required information is listed.
• Completes Medicare Compliance and obtains ABN if necessary.
• Knowledge of all Federal, State and Local Laws pertaining to insurance rules and regulations.
• Utilizes multiple computer systems.
• Always maintains positive customer service at all times, referring unresolved issues to appropriate supervisor.
• Answers telephone calls. Follows pre-established script and provides assistance to callers.
• Completes all shift duties in a timely and accurate manner.
• Complies with all safety regulations, policies, and procedures as defined by the client.

Requirements:

• High School Diploma or equivalent (Relevant experience may be substituted for formal education)
• 0-2 years of prior relevant experience

Preferred Qualities:

• 1 year of experience working in Patient Access
• 1 year of experience working with medical insurances
• Ability to type a minimum of 35 WPM.
• Familiarity with medical terminology

Benefits:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program