Call Center Representative

$13.00 per hour! Apply today!

You want it? We got it!!

Who is Focus?

Focus Services is a call center located in the heart of your home town. We utilize the latest technology and have a diverse and rewarding atmosphere. Focus employees receive daily recognition and are rewarded with sales bonuses, raffle prizes, cookouts, company parties, and other social/family events.

Why Focus?

Because we believe that where you work matters and will provide you with an enjoyable, challenging, and rewarding experience in every way. As Focus employees we believe that giving back matters and we are dedicated to providing assistance to our employees, their families, and the organizations and communities in which they live. Focus Services is dedicated to instilling in its employees a lifetime commitment to educate and inspire people everywhere.

Join our Team!

Focus Services is seeking motivated, dependable individuals to join our team. Our employees enjoy working in an exciting environment that offers excellent advancement opportunities, competitive salary, and a comprehensive benefits package. Our employees are the most important part of our Focus Family and we are we are deeply invested in creating a culture of growth and progress for them.

Earning Potential

Bonus potential

Added incentives for performance, hours, etc.

Clearview point purchasing system

Responsibilities

Field inbound calls in a professional manner

Focus on Customer Retention

Respond to and resolve customer questions

Research possible solutions to customer issues

Sell / Up sell products on customer's account

Deescalate upset customers

Are you a good fit?

Proficient PC and keyboarding skills with ability to multi-task through different applications/screens

The ability to type 25 wpm

Good numerical and analytical skills

Skill to communicate effectively with customers

Ability to handle a high stress environment

Willingness to work in a fast pace work environment

Ability to be proactive

Insurance Benefits & Time Off

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Reduced or Flexible Hours

Family Medical Leave

Financial Benefits

Excellent base wage

Daily / Weekly / Monthly Contests and Prizes

Scholarship Opportunities

Performance Bonus

Perks & Discounts

Employee Discounts

Company Social Events

On the Job & Continuation Training

Professional Development/Advancement Opportunities

Volunteer Assistance Program

Referral Programs

Employee lunches and snacks

Charity events

Casual dress code

Tiered promotional opportunities based on performance

Individual and Team recognition

Check us out at www.focusservices.com to apply and learn more about our company history, culture, and values!