Health Care Surveyor 3 (Nursing)

Duties Description:

The incumbent will work under the direction of the Area Office Director, Quality Assurance Coordinator or Complaint Manager. The incumbent will participate in on-site initial, periodic and post-inspection surveys of residential health care facilities and adult day health care programs; serve as team leader during surveys; initiate and conduct entrance and exit conferences with facilities; prepare reports and write deficiencies based on findings; prepare surveillance and complaint investigation reports; interpret and clarify policies, rules and regulations for staff and providers; review medical and other records to evaluate the quality and appropriateness of care and efficiency of operation; review statements of deficiencies and plans of correction; participate in the investigations of complaints; and provide meaningful recommendations to Area Office Director with respect to survey interpretations, to ensure consistency in survey application.

Minimum Qualifications:

• Permanent Transfer Candidates: Current NYS Department of Health employee with one year of permanent or contingent-permanent, competitive service as a Health Care Surveyor 3 (Nursing), G23
• Non-Competitive Candidates: Possession of a license and current registration as a registered professional nurse in New York State; and three years of post-licensure, specialized professional administrative or professional clinical experience. Substitution: A bachelor's degree in nursing may substitute for one year of post-licensure clinical nursing experience; and a master's degree in nursing may substitute for two years of post-licensure clinical nursing experience.

Preferred Qualifications:

• Excellent leadership skills.
• Ability to lead and participate on an interdisciplinary team.
• Excellent interview, observational, and writing skills, and an ability to translate collected information into legally defensible reports.
• Demonstrated experience in oversight of quality assurance and the ability to make determinations relative to facility compliance.
• Ability to develop effective and efficient processes and supervise staff.
• Flexibility and dedication to make a difference for aged and aging New Yorkers.
• Experience with the aged and aging population is key, especially in the provision of direct patient care as a human services or clinical professional, and an ability to appreciate how the aging process affects outcomes.

Additional Comments:

This position requires travel to areas often underserved by public transit. The successful incumbent must be flexible and available to work varied hours, which may include weekends and holidays, to respond to emergencies and/or provide guidance relative to off-hours investigations, as needed. Federal Surveyor Minimum Qualifications Testing certification is required within one year of the date of employment.

Specific work hours will be TBD within standard department hours. Non-competitive appointment via the HELP program. The NYS Department of Health is committed to making New York a safer, healthier, and more equitable place to live. Understanding health equity, social determinants of health and health disparities is critical to accomplish our goal of eliminating health disparities.