Public Relations Manager

Job Summary

Responsible for planning and conducting public relations programs designed to create and maintain a favorable public image for the company. Plans and directs development and communication of information designed to keep public informed of Company's programs, accomplishments, or point of view. Organizes a significant flow of work and meets appropriate deadlines while representing the organization.

Core Responsibilities

• Scope of work to include the Comcast Big South Region (covering 9 States)
• Reviews fact sheets, social media, news releases, photographs, scripts, motion pictures, or audio recordings to media representatives and other persons who may be interested in learning about or publicizing company's activities or message.
• Promotes goodwill through such publicity efforts as speeches, exhibits, films, tours and question/answer sessions.
• Represents, coordinates and supervises public relations activities that facilitate communication of the organization's message to internal and external publics.
• Delegates activities/projects among less experienced assistants to ensure timely results; monitors progress and provides guidance as appropriate.
• Serves as liaison with PR agencies, news agencies and event organizers to ensure project goals are met and timetable/budget parameters are kept.
• Writes/edits significant internal and external communications pieces including management speeches and parts of annual reports.
• Focuses direction and efforts on understanding what audience is to be reached and with what message.
• Works with outside vendors for quotes for all community investment program items, premium items, print materials and fulfillment process.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Customer Experience (CX); Public Relations (PR); External Communication; Communication

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

10 Years +, 5-7 Years, 2-5 Years, 0-2 Years, 15 Years +, 7-10 Years