Landscape Account Manager

Benefits:

• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Training & development
  
  
  

***Must have experience in the green industry***

***Must have connections with property and district managers***

Location: Tampa Bay Region, Northeast Region, Southeast Region

Department: Landscape Services

Reports to: President

Position Overview:

We are seeking a motivated and experienced Landscape Account Manager to join our team. In this role, you will be responsible for overseeing the day-to-day operations and growth of our landscape and irrigation service accounts. You will work directly with clients to ensure that all their landscape needs are met, providing high-quality service, developing new business opportunities, and managing relationships. This role requires a blend of customer service, project management, and sales skills.

Key Responsibilities:

• Client Relationship Management: Build and maintain strong, long-term relationships with clients. Serve as the main point of contact for all landscape-related inquiries and service needs.
• Account Management: Oversee the execution of landscape service contracts, ensuring that services are delivered on time, within budget, and to the highest standards.
• Sales and Business Development: Identify opportunities for upselling, cross-selling, and expanding existing accounts. Drive new business by prospecting, cold calling, and networking to generate leads.
• Project Coordination: Work with the operations team to plan, execute, and supervise landscape maintenance, enhancements, and installations.
• Scheduling & Budgeting: Develop and manage service schedules, ensure budgets are adhered to, and track expenses.
• Quality Control: Ensure all work meets company standards and exceeds client expectations. Conduct site inspections and audits regularly.
• Problem-Solving: Address any client concerns, issues, or complaints in a professional and timely manner, providing solutions to ensure customer satisfaction.
• Reporting & Documentation: Maintain accurate records of client communications, job progress, contracts, and billing information. Provide regular reports to senior management on account status and performance.
  
  
  

Qualifications:

• Bachelor's degree in Horticulture, Landscape Architecture, Business, or a related field (preferred).
• 3+ years of experience in landscape account management, landscaping, or a similar role.
• Strong knowledge of landscape maintenance practices, design, irrigation systems, and pest management.
• Proven experience in sales, business development, and client relationship management.
• Excellent communication and interpersonal skills with the ability to manage multiple accounts and projects simultaneously.
• Detail-oriented, organized, and capable of prioritizing tasks.
• Ability to work independently and as part of a team.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook) and Aspire software.