AR Specialist

UBEO Business Services, the premier provider of business technology products and services, is seeking to hire an AR Specialist to join our team in San Antonio, TX.

UBEO is a distributor/servicer of document equipment and software solutions. Primary products include Xerox, Ricoh, Canon and Konica Minolta multi-functional equipment and Kyocera printers. UBEO specializes in electronic document management software and integrations.

Department: Administration
Reports To: AR Manager
FLSA Status: Full Time/Hourly

Purpose

This position is responsible for interacting with customers regarding past due invoices and keeping their ageing current.

Responsibilities

The primary responsibilities of this position is as follows:

• Contact past due customers via email and phone to obtain payment status
• Work closely with sales representatives on customer aged accounts
• Communicate with personnel in other departments to resolve billing issues that may arise while trying to collect on an invoice
• Work dispatch hold board in a timely manner
• Investigate and resolve customer inquiries
• Back up to other AR Specialists as they are out on vacation
• Meet required metrics for past due
• Work credits and unapplied payments on assigned accounts
• Other duties as assigned by management

Supervision

Supervised

Contacts

Internal: Exempt, Non-Exempt
External: Current Customers, Vendors

Job Related Dimensions

• 1-2 years collections experience
• Strong attention to detail
• Excellent communication skills – both verbal and written
• Strong problem-solving skills
• Ability to provide customer service for internal and external customers and must be able to work within a team atmosphere
• General knowledge of MS Office products (Excel, Word, MS Outlook)
• Must have general computer skills, 10-key typing skills, E-Automate experience preferred

Qualifications

• HS Diploma or GED

Physical Demands & Work Environment

• Ability to sit at desk for prolonged periods of time.
• Ability to talk on the phone and work with various computer tools and applications.
• Ability to type and compose written communication in various forms.
• Ability to lift 20+lbs on occasion.

UBEO offers a competitive compensation package. UBEO also offers an excellent benefits package which is a significant part of our employee's total compensation. We strive to provide a broad range of competitive benefits designed to meet your personal needs and priorities. Our comprehensive benefits package includes:

• Choice of medical, dental and vision plans that provide our employees and their families with high-quality healthcare, including orthodontia for both adults and child(ren)
• Generous Company Paid Health Reimbursement Account Options to defray deductible expenses
• Company paid life and accidental death and dismemberment insurance for you, your spouse and child(ren)
• Flexible Spending and Health Savings Account Options - Set aside pre-tax dollars to cover out-of-pocket expenses related to health or dependent care
• Voluntary coverages at low group rates including Aflac Insurance - In the event of death or disability, you can help protect your family against the loss of income with various types of insurance
• Pet Insurance, breathe easy knowing Nationwide has your pets covered
• Pre-paid legal coverage, access to experienced attorneys that can help you with any legal issue 24/7
• A generous wealth accumulation program will help you achieve financial security for retirement. We offer a 401(K) Plan w/ Match upon eligibility and Free Financial Counseling
• Generous vacation, holiday, and sick leave programs - as we believe that taking advantage of time away from work is essential for a well-balanced life

UBEO is an Equal Opportunity Employer and considers applicants for all positions without regard to age, sex, color, race, religion, national origin, disability, genetic information or predisposition, military/veteran status, citizenship status, marital status or any other group protected by applicable federal, state or local laws.