Assistant Residence Manager

About Rising Ground

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in New York City.

About The Role

The Unaccompanied Children Program provides long term and transitional residential care and other supportive services to Unaccompanied Children (UC) who are under legal custody of the Federal Government. Working in collaboration with the federal Office of Refugee Resettlement (ORR), the program provides a safe and nurturing environment for youth in a Basic Shelter program, and the programs located at our licensed residential facilities located in Westchester, Bronx, Queens, and Brooklyn, New York as well as a Transitional Foster Care program and the Long Term Foster Care Program located in foster homes in the Bronx, Queens and Westchester.

The Assistant Residence Manager is responsible for assisting on the oversight of the daily operations of the residential program to ensure that facilities and processes in the residential program are being implemented and followed as stipulated by Office of Children Family Services (OCFS) and the Office of Refugee Resettlement (ORR). The Assistant Residence Manager provides leadership and guidance to the Youth Care Workers (YCW) in partnership with the Residence Manager. Additionally, the Assistant Residence Manager is responsible for ensuring that the program is adequately staffed with, residential staff (YCW) and other essential staff members.

• Supervisory / managerial responsibilities as assigned by Residence Manager or Senior Director of Residential Services.
• Assumes responsibility for safety, personal conduct, and care of the youth in the residence.
• Direct supervision of the Youth Care Workers assigned to the residence.
• Responsible for Scheduling and Ensuring coverage meets ratio mandates. This may include covering shifts when staff are out.
• Ensures staff complies with agency and governing funders policies, protocols and procedures.
• Assist in the writing of Job Performance evaluations for Youth Care workers under their supervision.
• Manage and ensure food is available in the residence and works collaboratively with the Food Coordinators to ensure nutritional standards.
• Assesses youth’s needs and assist with the development of treatment plans, education, and aftercare plans for the youth.
• Implements PBIS tenants in daily work with Children and Staff.
• Interacts critically and constructively with staff members to develop and implement successful intervention techniques, provide support.
• Actively engages with the youth in the program to create positive relationships among their peers and staff.
• Keeps staff informed of significant behavioral conditions known about an individual and/or the group. Reviews ICSP’s with staff when needed to create consistency and stability.
• Ensures and maintains security in buildings, grounds, and other posts; intervenes during emergencies and crisis situations by utilizing TCI techniques and other interventions.
• Ensure compliance with all mandated training.
• Be a supportive and motivating presence in the program and residence.
• Bachelor’s degree in a Human Services related field- preferred
• Minimum two years of work experience in a residential treatment program; or
• Two or more years of experience in group work which involved direct care and interaction with youth such as YMCA, schools, recreational facilities, or residential care programs;
• Supervisory experience of at least one year is preferred
• Ability to transport youth and travel.
• Ability to work a variety of shifts, weekends, holidays, and overtime; and the ability to respond to crises situations.
• Ability to establish and maintain working relationships with staff, community groups, the courts, other agencies, and the general public.
• Excellent writing and communication skills
• Proficient in Microsoft Office suite
• Bi-lingual (Spanish/English) a plus
• Possession of a valid vehicle operator’s license and clean driving record
  
  
  

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility

Yes/No

Work Environment

Residential Facility/Day Program/Corporate Office

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are based on program needs; typically, a Sun-Fri or Tues - Sat. schedule in your assigned residential facility. Work hours include one mandatory evening schedule 11am - 7pm or 12pm - 8pm other schedule times can vary, for example 900 am - 500 pm, 930 am - 530 pm, 10 am - 6 pm.

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NY) for at least 3 days or more per week.
• Ability to travel to other Rising Ground sites (if required)
  
  
  

Our Commitment to Diversity, Fairness, and Belonging

Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression.

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring,

compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.