Junior Payment Operations and Risk Analyst

Who We Are

Overflow is the philanthropy platform for today-pairing modern technology with an uncomplicated approach to giving. We are a Series B startup founded in Silicon Valley with an audacious mission to inspire the world to give. We are backed by top-tier VC firms (Uncork, Craft & Village Global) and strategic angels & leaders within organizations like Hubspot, Golden State Warriors, Carta, Lyft, Stripe, & Venmo.

We are addressing a $450B philanthropic market ripe for disruption. Overflow is a B2B SaaS company that unlocks net-new donations for nonprofits solving some of the most pressing problems we face as a civilization. We are working to make generosity frictionless across all asset classes and we are starting with stocks. Some of the top nonprofits in the world trust us and we are positioned to lead the market as a top payments provider. Learn more about why we started this company.

FOUNDING PRINCIPLES

Overflow was founded on the Christian Bible verse:

Proverb 11:24 “The world of the generous gets large and larger.”

It is teachings similar to this that guides, empowers, and directs our executive leadership team.

In Office Requirements

Monday & Wednesday collaboration days are mission critical to each role.

Mountain View, California

Birmingham, Alabama

Job Description

We are seeking a motivated and detail-oriented Junior Payment Operations Analyst to join our

dynamic team. In this role, you will assist in overseeing payment processing operations,

identifying and mitigating risks, and ensuring compliance with industry regulations.

Additionally, you will collaborate closely with our product team to identify issues and contribute to improvements in our internal and client-facing payment systems. This position is an excellent opportunity for individuals looking to grow their career in payment operations and risk management while learning from experienced professionals

REPORTS TO

VP, Payments - Jeremy Everett

Responsibilities

• Assist in daily payment processing activities, including transaction monitoring, reconciliation, and troubleshooting.
• Ensure timely and accurate processing of payments, addressing any discrepancies or issues that arise.
• Collaborate with Finance and Success teams to help optimize relevant payment processes and improve efficiency.
• Identify and provide recommendations to drive improvements and enhance payment- related features and functionalities.
• Support the end-to-end process of stock donations, ensuring timely and accurate recording and allocation.
• Coordinate with donors and relevant financial institutions to facilitate stock transfers.
• Ensure compliance with all regulatory and internal guidelines related to stock donations.
• Assist in identifying potential risks and vulnerabilities within payment processing operations.
• Conduct basic risk assessments and help develop strategies to mitigate identified risks.
• Monitor and analyze transaction data to detect and prevent fraudulent activities.
• Stay updated on industry trends, regulations, and best practices related to payment operations and risk management.
• Ensure compliance with regulatory requirements and internal policies related to payment processing.
• Prepare and maintain comprehensive reports on payment operations, risk assessments, and fraud incidents.
• Assist in audits and regulatory examinations, providing necessary documentation and information
  
  

Non Negotiable Qualifications

• Commute to In office collaboration days
• Alignment to Overflow’s mission to Inspire The World to Give founded on Christian Proverbs 11:24 “The world of the generous gets larger & larger.”
• Agreement with Overflow Values which inspires Overflow Company Culture
• Willingness to travel & participate in in person gatherings
• Commitment to serving the evangelical Christian church space, alongside wider 501(c)3 non profit space
  
  

Desired Technical Skills & Aptitudes

• You are deeply passionate and curious about the work of churches and nonprofits and how it can be accelerated through innovation and generosity.
• You care about the details and won't stop until a solution is found.
• You engage clients from a place of authenticity and empathy, seeking to do whatever it takes for them to be successful.
• You're an outstanding verbal communicator that knows how to think on your feet and work with a team to develop innovative strategies that further the partnership.
• You're an exceptional written communicator with a talent for making clients feel known and understood, and an ability to craft comprehensive, well-informed communications.
• You are exceedingly organized and are skilled in managing and following up on many tasks at once.
• You are a problem solver who understands that true partnership creates win-win solutions
• Bachelor's degree in finance, business, economics, or a related field (or equivalent practical experience) is a plus but not required.
• Some experience in payment operations, risk analysis, or a related role is a plus.
• Familiarity with payment processing systems and tools is a plus, eg. Stripe is a plus.
• Basic knowledge of industry regulations and compliance requirements is a plus.
• Experience with data analysis and reporting tools is a plus.
• You are ready to move fast and learn fast
  
  

TECH STACK

• GENERAL TEAM
• Slack
• Google Suite
• Notion
• Zoom
• Canva
• Pitch
• GO TO MARKET TEAM
• Excel
• Salesforce
• SQL
  

PROBATIONARY PERIOD

The first 90 days of your employment will be under a probationary period. During this period, both the company and you will determine whether you can perform the requirements of the job you have been assigned to. Near the end of this probation, we will assess your performance in the form of a standard review.

Compensation Package

BASE SALARY Payable on a bi-monthly basis & subject to all withholdings & deductions as required by law

EQUITY GRANT Subject to approval by Board of Directors, 4 year vest, 1 year cliff

Benefits Offering

• These details are for information purposes and are subject to any company policy or plan changes
  
  

Medical Health Plan

Dental Care Plan

120 hours paid time off (PTO) earned on an accrual basis

Company-paid holidays

Dependent Care FSA (DCFSA)

Paid parental leave plans

Generosity Fund

Disney Park Experience

401(k) Plan

IRL Gatherings

Mental Health Stipend