Director of Experience Design

OneMain is embarking on a critical initiative to build and scale industry-leading digital experiences for our customers across web and mobile platforms. We are seeking an Experience Design Director to lead the creation of innovative digital products that will impact millions of customers and drive the success of our digital strategy.

In this role, you will lead and mentor cross-functional teams to deliver user-centered, high-quality designs. We are looking for a dynamic leader with strong expertise in design, communication, and people management. You will collaborate closely with engineering, UX research, content design, and other teams to define the strategy, operations, and communication that guide the development of user-centric products. Your work will span across product strategy, interaction design, visual design, and execution to ensure our products are valuable, intuitive, and of the highest quality.

As a Director, you will lead the creation of brand-specific consumer experiences, shaping cohesive user journeys across a product family. You will collaborate with teams in Product, Engineering, and other business areas, guiding the design team in developing rapid visual concepts and high-fidelity designs. Our multidisciplinary design team offers the opportunity to work alongside experts in various design fields to create innovative, user-loved products.

You will inspire your team with clarity and purpose, promoting iteration and innovation as key tools for developing impactful, customer-centered solutions. By aligning the team around a shared vision, you will foster a sense of ownership and pride in their work.

As a design leader, you will set and maintain a high standard of excellence for user-centered design, championing the design system as a core tool for consistency and scalability. You will collaborate closely with teams responsible for evolving and maintaining the design system, ensuring it supports seamless, cohesive solutions.

With deep expertise in the full product development lifecycle, you will work cross-functionally with Product, Design, Engineering, UX Research, and Writing teams to implement best-in-class processes. You will help cultivate a culture of connection and belonging through team celebrations, craft showcases, and all-hands meetings, where diverse voices are valued, and creativity thrives.

This role is Hybrid. You should be located within a commutable distance to one of our offices located in Baltimore MD, Charlotte NC, Wilmington DE, Evansville IN, or Dallas/Fort Worth TX.

Target base salary range is $150k - $190k, which is based on various factors including skills, work experience, and location. In addition to base salary, this role is eligible for a competitive additional compensation program that is based on individual and company performance.

What You Bring to the Team

• Deep customer obsession and a customer-driven mindset that informs a strong point of view on product strategy and comfort with advocating it among peers.
• Experience being a design activator, working to deliver a platform vision and strategy that balances revolutionary framework projects with a plan for evolutionary, iterative updates.
• Success up-leveling design acumen through strategic sprints, prototyping, and ensuring curated end-to-end experiences. Role modeling and