Quality Technician

Description

Essential Duties and Tasks

Level I

• Follow all safety policies and procedures.
• Responsible for in-process inspection and testing for Quality, Food Safety, and other requirements.
• Ensure all QA bench-top test equipment is calibrated and functioning properly.
• Responsible for documentation, sampling and quarantining of non-conforming material.
• Organize and maintain test results, production samples, retains, and records.
• Communicate routine information effectively within the ProAmpac Facility.
• Document and participate in investigation of internal quality issues (CARs).
• Maintain proficiency with quality testing equipment and ERP (Syteline).
• Other duties as assigned.
  
  

Level II

• Lead investigation of internal quality issues (CARs).
• Document and participate in investigation of external quality issues (RMAs).
• Audit and propose improvements to Quality SOPs, Work Instructions, and Food Safety.
• Coordinate projects and perform advanced testing within the Quality department.
  
  

Level III

• Lead investigation of internal (CARs) and external (RMAs) quality issues.
• Communicate effectively both inside and outside the ProAmpac Seattle facility.
• Create and improve testing procedures and SOPs using feedback from key stakeholders.
• Participate in Continuous Improvement and Internal Auditing activities as assigned.
• Support the Quality Supervisor and Manager in training others on key testing procedures and SOPs.
• Support the Manufacturing team on testing equipment and ERP use.
  
  

Level IV

• Coordinate activities in continuous improvement, training, and internal auditing as assigned.
• Assist in 3rd party audits, Quality and Food Safety leadership, and coaching as assigned.
• Resolve complex issues as they arise with minimal supervision.
  
  

Job Title: Quality Technician

Job Code: QATC Business Title: Job Status: ☐ Exempt ☐ ☒ Non-Exempt

Reports to: Quality Manager Department: Quality

FLSA Status: ☐Part-Time ☒ Full-Time Location: Auburn, WA

Qualifications, Education And Experience

• Associates degree preferred with a concentration in mathematics.
• Two (2) to five (5) years' experience in a manufacturing environment, or equivalent combination of education and experience.
• Prior quality experience in a similar role utilizing testing equipment, strongly preferred.
• Candidate must have the ability to work independently and as part of a team, effectively communicate, get along with others, positive attitude and well organized.
• Solid working knowledge of quality processes and related manufacturing.
• Experience using Microsoft Office Suite (Word, Excel, Power Point), Visio, Teams, and Outlook
• Maintains strict confidentiality and protects privacy of confidential/sensitive information.
• Exceptional time management and organization skills. Ability to manage multiple tasks and projects simultaneously establishing priorities to meet deadlines.
• Ability to communicate effectively (verbal, written, and presentations) with executive leadership, staff, and internal and external clients.
• Proactive; exercises sound judgment and decision making; able to identify problems and needs and develop solutions and/or options.
• Self-confident, self-motivated polished professional who thrives in a challenging, fast-paced environment.
  
  

Key Competencies

Ethical Conduct Problem Solving/ Analysis

Technical Capacity Safety Conscious

Team Player Detail Oriented

Self-Motivated Interpersonal Skills

Work Environment

This role operates in both a professional office environment and in a manufacturing environment. Employee is occasionally exposed to non-toxic/nuisance smells from chemicals, airborne dust, moving mechanical parts, high noise levels and hot/humid environmental conditions in the manufacturing areas.

Hearing protection, safety shoes and vision protection as required

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Employee is regularly required to stand; walk; use hands/fingers to type, hold, handle, or feel; and reach with hands and arms throughout a 12-hour shift. The employee is regularly required to talk or hear. The employee must occasionally lift and/or move up to 30 pounds.

Pay Range $25-28/Hr

Other Duties

Always take ownership and be accountable for your actions. This job description is a tool for you to follow while at ProAmpac. Other job duties may be assigned to you, this outline is not to be considered a detailed description and you may have other duties/projects assigned to meet business needs. Good and reliable attendance, positive attitude and at or above job specific metrics and/or goals will reflect on your annual review. Always take ownership of your job and team.

EEO Statement

ProAmpac provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other classification protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Job Category: Quality

Full-Time