Nurse Manager

Description

At Frontier Health, we're transforming healthcare. Our patients get access to the care they need quickly and efficiently while experiencing improved health outcomes for the first time in their life. Join us in shaping the future of healthcare!

TRANSFORM HEALTHCARE AND CREATE MASSIVE IMPACT ??

We build experiences people love by incorporating empathy, care and trust. We challenge the status quo to restore the patient-provider relationship, starting with a team that deeply cares about healthcare and each other.

DO THE BEST WORK OF YOUR LIFE ?

We’ve redefined patient care and engagement, proving it's possible to build a premium healthcare brand. Supported by top healthcare funds and industry leaders, our strong team is rethinking collaboration and building a global, household name. Join us as a Nurse Manager and do the best work of your life.

This is a field based role that requires weekly travel between 3 clinics (McAllen and Pharr). The Nurse Manager will have an office based at our Pharr clinic.

What You’ll Be Doing

The Nurse Manager (NM) at Frontier Direct Care (FDC) plays a vital role in delivering high-quality member care and ensuring the continuous professional growth of Medical Assistants (MAs). The NM is responsible for overseeing clinical operations, managing practice communications, coordinating population health initiatives, and ensuring compliance with healthcare regulations. This position requires a nursing license in the state of Texas (LVN or RN) with strong leadership skills and a commitment to maintaining an elevated standard of care.

• Manage and supervise up to 8 MAs across 3 clinics to ensure efficient and effective practice operations.
• Support MAs in performing triage, delegated duties, and patient care.
• Oversee communications directed to the practice, including email, fax, and phone.
• Coordinate vaccine supply and storage.
• Oversee practice inventory, supply management, and billing reconciliation.
• Research, plan, and coordinate interventions to improve practice population health.
• Monitor practice-wide data related to health goals.
• Plan and implement population health interventions.
• Lead MA skills based training and ensure ongoing professional development.
• Conduct regular 1:1 meetings with MAs and provide accountability and mentorship.
• Ensure compliance with CLIA, medical records standards, and BLS requirements.
• Maintain strict adherence to healthcare regulations and safety standards.
• Act as a liaison between MAs and the Lead Primary Care Provider (LPCP).
• Participate in practice L10 meetings to align goals and initiatives.
• Report directly to the Lead PCP on practice operations, staff performance, and patient care quality.
• This role requires the use of a personal cell phone (Don’t worry, your number will not be shared, we use Twilio) for efficient communication and collaboration with team members, clients, and stakeholders.
  
  

Requirements

SOUND LIKE YOU?

• Active and unrestricted LVN or RN in the state of Texas
• Minimum 2 years of hands on LVN or RN experience, clinic experience preferred
• Minimum 2 year of management experience, ideally managing Medical Assistants
• Experience training and mentoring Medical Assistants on various skills including: IVs, injections, phlebotomy, etc.
• Experience with electronic medical records and scheduling software
• Active BLS certification or ability to obtain
• Customer service skills and the ability to build and maintain relationships with clients and customers
• Commitment to maintaining high standards of care and safety
• Ability to travel weekly between 3 clinics (McAllen and Pharr)
  
  

BENEFITS Taking Care Of You Now And Your Future

• Medical, dental, and vision insurance
• Frontier Membership for you and your immediate family
• Voluntary insurance: short-term disability, long-term disability, life insurance, and other supplemental insurances
• 401(k) plan: Free access to financial wellness platforms that provide financial advisors + personal finance tools
  
  

Generous Time Off

• Enjoy our generous and flexible Paid Time Off (PTO) policy, with our amazing team members taking an average of 20 days per year. Within this benefit, we include up to 5 unplanned days off per year
• 9 additional company holidays
• Generous parental leave policies
  
  

Investing in Your Growth

• Mental health matters - access to employee assistance program with licensed professional counselor
• Frontier Connects program (Onboarding, Mentorship and Leadership Programs) to help build your best self right here at Frontier
  
  

At Frontier Health, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.